Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1090 Reviews
Traveller ReviewsRanked #2 of 62 hotels in Bilbao
Traveller Rating
Excellent
860
Very Good
162
Average
32
Poor
13
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jason M said...
Great spot - Great value
Travelled on 06/2026
Comfortable room - great location - very nice staff - parking is a challenge...
RKG56 said...
River views and relaxed but professional atmosphere
Travelled on 06/2026
Our stay at this hotel and in Bilbao generally was very pleasant. This is a good quality hotel with plenty of business people staying but also overseas tourists (like us) and local holiday makers. All the facilities are clean and well maintained and the staff friendly and helpful. Reception booked our early morning taxi to the train station and made us coffee when we arrived early. Nice hotel and lovely staff....
traveller2007 said...
Great for the Guggenheim!
Travelled on 06/2026
This hotel has great service and rooms and I really loved the neighbourhood. If youre coming to Bilbao predominantly for the Guggenheim, you absolutely should stay here!
I didnt pay extra for a river view room, but you can see the museum each time you are on the ground floor. And this was the first hotel on my trip where I had a big window, daylight and could see a street, so I was very happy!
The area the hote...
Read more
Csaba K said...
Prime location
Travelled on 06/2026
Everything within walking distance, nice, cousy hotel. Receptionists are very kind, we could also leave our baggage until leaving for the airport....
Laineysuzanne said...
Such a beautiful Hotel
Travelled on 03/2026
A wonderful hotel, staff were brilliant and really made our stay special. The food is outstanding and better than most 5* hotels in the UK....