Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1075 Reviews
Traveller ReviewsRanked #2 of 62 hotels in Bilbao
Traveller Rating
Excellent
848
Very Good
161
Average
31
Poor
13
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
DirectorSBL said...
A little gem.
Travelled on 05/2026
Perfect in every way - staff, clealiness, facilities, location. All 100%. Great value for money. Thoroughly recommended. ...
grandvizier51 said...
Excellent in every respect.
Travelled on 05/2026
Excellent in every way. Genuinely warm welcome, comfortable room, view of river, wonderful breakfast....
joelk185 said...
Outstanding stay for a short break.
Travelled on 05/2026
My wife and I stayed one night the hotel and found it excellent. We were greeted enthusiastically and check-in was efficient. Our room overlooked the neighboring Guggenheim Museum which was stunning and an ideal place to relax. As it was our anniversary, we were given a bottle of Cava and some lovely speical snacks. The breakfast was fresh and had a good selection of Spanish/Basque foods as well as more tradition...
Read more
1110shelly said...
Great hotel great staff
Travelled on 04/2026
I accompanied my daughters business trip so I had time to explore, the hotel is perfectly located short walk to explore everything in the city the staff was great helpful, professional and friendly...
Carissa M said...
5 star experience in the best hotel in Bilbao
Travelled on 04/2026
5 star experience for us at this hotel. From when we checked in with the gorgeous, friendly Tania to our beautiful river view room, our hotel room was stunning. Breakfast buffet in the morning was delicious with a large variety of hot and cold food. Staff were super helpful and we will definitely be coming back!...