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Reviews
Tripadvisor Traveller RatingBased on 6025 Reviews
Traveller ReviewsRanked #49 of 98 hotels in Boston
Traveller Rating
Excellent
3053
Very Good
1428
Average
767
Poor
429
Terrible
349
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jc D said...
Overall an easy and pleasant experience
Travelled on 11/2024
The rooms were spacious, beautifully decorated, and very comfortable. The location was perfect and close to all the local attractions. A standout aspect of my stay was the helpfulness of the staff, particularly Ranjan, who went above and beyond to make me feel welcome. From assisting with my luggage to recommending local spots and making sure I had everything I needed, Ranjan truly made my stay memorable. I highly re...
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Pioneer60894266360 said...
Singh helps two young travellers!
Travelled on 11/2024
Singh helped my girlfriend and I when we were wanting to book a stay very late, he was very helpful and it made for a smooth reservation. The whole process was so easy and thats thanks to Mr. Singh. I would definitely recommended this clean beautiful hotel, so close to everything in Boston! Definitely recommend, go see Singh there!...
Karen H said...
Disappointing
Travelled on 10/2024
2 night stay, great location, nice lobby and restaurant area. Handy Starbucks. Efficient check in.
On the downside, our room was really small, dismal, tired and uninspiring. Thankfully we didn't spend much time in it or it would have been very depressing.
The saving grace here was Shaun, the concierge. He was amazing! He really went the extra mile in helping us to get transport to the port to catch a ship.
All i...
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Singh at the front desk was amazing with our check in experience. Faruk gave us the most incredible customer service and truly cared about our stay at the Hilton. Faruk assisted us with a room change and we were so incredibly greatful for him going above and beyond for us and our stay here. I would highly recommend this hotel to stay in during to location, ambiance and customer service....
Hailey D said...
Nice hotel, great location
Travelled on 11/2024
Nice hotel with a perfect location. Did not enjoy any of the amenities but did grab drinks and snacks at the bar. The staff here is lovely, Caroline from housekeeping made my solo stay perfect by bringing me a robe and slippers and chatting for a bit. Rooms are on the small side....