Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 6422 Reviews
Traveller ReviewsRanked #40 of 98 hotels in Boston
Traveller Rating
Excellent
3370
Very Good
1468
Average
783
Poor
439
Terrible
363
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Explorer64919303729 said...
Good Stay at Boston Park Plaza
Travelled on 06/2025
I always stay at the Boston Park Plaza. The rooms are clean and perfect for a good rest. If your room faces the street, it can be a bit noisy.
The hotel is large and well-equipped with great facilities. The fitness center is fully equipped, and the hotels service is excellent.
The staff are friendly and attentive. I requested a microwave, and Mr. Ranjan brought and installed it quickly. He was very polite and effici...
Read more
I5391MFpeterc said...
Huge Disappointment. Staff are complete LIARS. Save yourself the stress and book the mandarin for the same price.
Travelled on 06/2025
This was the second destination on our American adventure, previously we were staying in New York, we left New York at 7am and reached our "4 star" in inverted commas as this hotel surely cannot class itself as a 4 star with unserviceable rooms and terrible staff.
On arriving at the hotel the check in agent asked us if we wanted to upgrade our "wicked small room" for $40 per day. We decided against this as we would...
Read more
island71 said...
Boston Hilton Park Plaza
Travelled on 06/2025
We had a great time! Check in was easy. Staff-friendly,helpful,very responsive. Ranjan went above and beyond with getting us extra coffee and coffee cups late one evening. Our room was comfortable. The location was great- easy to get to nearby restaurants,shopping and the train station. Highly recommend. Would stay again....
293denisf said...
Sean and Marco made my day 🫡
Travelled on 06/2025
A Huge Thank to reception staff!!! For helping me to get my package, since its weekend i couldnt reach a fedex office, But an Amazing efforts From Sean and Marco made a miracle and ive got my package. Thank you a lot guys, You are indeed amazing!!! 🫡...
Eric B said...
Always a pleasure checking in
Travelled on 06/2025
We stay often at the Park Plaza and usually arrive from a very long red eye flight.
We are always met by Sean at the front desk for check in.
Sean is without a doubt the kindest, sweetest , happiest and most gracious person ever !
I have NEVER seen him without a smile on his face and always cheerful.
He makes our checking in something we look forward to.
When we leave and are walking towards the check-in desk, he a...
Read more