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Reviews
Tripadvisor Traveller RatingBased on 6771 Reviews
Traveller ReviewsRanked #36 of 100 hotels in Boston
Traveller Rating
Excellent
3650
Very Good
1500
Average
802
Poor
447
Terrible
372
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sharon P said...
Excellent time with Clairisa.
Travelled on 01/2026
Clairisa was our waitress for dinner 1/29/26 and our waitress later on when we returned after the Bruins game. She is an excellent server - very professional and does everything very well. You are fortunate to have her on your Staff....
Shotsapatron said...
Great experience !
Travelled on 01/2026
Clarissa was incredible. Enjoyed our time with her and she made great recommendations on food and drinks. 10 out of 10 would recommend !...
j100lok said...
Great building and location
Travelled on 01/2026
Located within a few minutes from the Arlington tram stop, the shopping area and Boston Commonit was ideal for our trip
Decor as you enter the lobby is as grandiose as you would expect
Reception and restaurant staff were friendly and looked after us well during the snowstorm weekend
Special mention to Lisa, who provided all the info I needed at the concierge desk
Rooms were clean and spacious enough, but I would ...
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Genevieve B said...
Unbeatable staff
Travelled on 01/2026
Had the BEST experience at Hilton, lovely city views and the staff were phenomenal. Devon at the front helped me check in so seamlessly and find the perfect room to fit my needs. Then Ranjan so kindly delivered everything and was very attentive to anything I needed. The best team!...
Amy H said...
Good location
Travelled on 01/2026
The location is very good and the staff are friendly. As a Diamond member, I received a $36 credit for the lobby restaurant, which was a nice perk, though unfortunately, the food wasn't very good.
The room itself was super smallespecially the bathroom, which was very cramped. The interiors are outdated, and the towels were old and turning yellow.
Most concerningly, there was a strong smell of marijuana in the lob...
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