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Reviews
Tripadvisor Traveller RatingBased on 562 Reviews
Traveller ReviewsRanked #51 of 229 hotels in Brussels
Traveller Rating
Excellent
276
Very Good
184
Average
55
Poor
28
Terrible
19
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
midia k said...
Excellent
Travelled on 07/2024
Very good hotel, highly recommended. Fab, clean, fun and family friendly. Staff were very friendly and helpful. Had lots of fun there. My girl loved to go outside and explore the city full of history and different cultures people. Really enjoyed it....
dolittle_roadmapz said...
The room comes with a weighing scales
Travelled on 01/2025
Very friendly staff and enormous room.
First time Ive been in a hotel room with a separate bathroom and toilet.
Big room, comfortable beds and good range of channels on TV.
Do a nice little room service and the breakfast is nice,
Most interesting the room comes with a weighing scales.
Maybe thats for measuring before and after the sugar waffles!...
B F said...
Amazing
Travelled on 02/2024
Amazing with the only downfall being the breakfast buffet, which was a little small with limited selections. The rooms are large, clean and well equipped. The staff are so helpful. I would stay again if in Brussels. The location is fantastic and right in the city....
ScottishConnection said...
Exceptional
Travelled on 11/2024
We have just returned from an exceptional stay of two nights at Le Chatelain, booked via our Eurostar trip.
Absolutely superb hotel in a very nice district - the entire staff team are really delightful, welcoming and friendly .... from the Reception Team (day and evening) to the lovely housekeeping team also.
Our superior double room was spacious, immaculately clean, nicely decorated, very comfortable and equipped ...
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697piak said...
The worst
Travelled on 05/2024
Do not book this hotel! The rooms are worn and the treatment from the staff is among the worst I have experienced. Have traveled a lot and have never experienced such disrespectful treatment. The hotel was evacuated due to a fire in a combined property and due to widespread fire smoke in the hotel. The guests were directed to a nearby gym and the sidewalk where stretchers and blankets were distributed, and where we w...
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