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Reviews
Tripadvisor Traveller RatingBased on 581 Reviews
Traveller ReviewsRanked #54 of 230 hotels in Brussels
Traveller Rating
Excellent
283
Very Good
190
Average
58
Poor
31
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
vingre said...
A well-located, classic, comfortable but a bit outdated hotel
Travelled on 03/2026
My family and I spent one night over a weekend at Le Chatelain Hotel in Brussels on a short trip to Belgium . The hotel location is great, close to Avenue Louise, Brussels' main commercial street and Rue du Bailly, full of bars and restaurants. The check-in process was smooth, smiling and efficient. Overlooking the back of the hotel my room (number 112) should have been quiet absent a loud-speaking and door-smash...
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JennyRee said...
Bor der ikke igen
Travelled on 03/2026
The cleanes of the room was very good, but I do have som objections to the hotel as a hole:
The wifi requires a code despite the hotel stating that you just log in.
You must pay close attention to making sure that the room door closes properly it isn't given.
The light on the fire escape only came on every 2nd/3rd floor, so you had to feel your way down, I'm glad I didn't have to do that during a fire. Similarly, the...
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MPJA1953 said...
Not a luxury property
Travelled on 02/2026
This is apparently a five star hotel, if the year was still 1990.
Upon arrival, the welcome was cold at best. The bathroom for guests to use before they check in is on the lower level, in a room that is permanently dark with the lights off. The bathroom itself has not been updated in decades. None of the property has been updated in decades, seemingly.
My room faced another building with about the length of an arm...
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Deegordz said...
Great Location & Helpful Staff, But Needs Some Fixes
Travelled on 12/2025
Le Chatelain Hotel Great Location, Lovely Staff, But Room for Improvement
Le Chatelain is a charming hotel in a quiet neighbourhood, perfectly located for exploring Brussels. Its close to tram connections and only about 16 minutes from the airport, making transfers easy. The surrounding area offers plenty of restaurants, and Avenue Louise home to luxury boutiques is just a one-minute walk away.
We stayed in th...
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Fabian R said...
Very comfortable, quiet and well located, but beware the "deposit" (after the room has already been fully paid)!
Travelled on 09/2025
Very comfortable hotel, right in the centre of Brussels, but nicely quiet at night.
The one thing to watch out for is their charging policy: we were asked to pay for our 3 nights fully in advance (which other Brussels hotels I have stayed in don't do), but then on top, I had to give them my credit card for a 250 "refundable deposit". When I challenged the front desk staff about this, saying that we had already fully...
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