To start, check in was unfriendly - we were told in no uncertain terms, 1. We were early and 2. Non!! We cannot first see the room they want to allocate! The room - Delux king , is drab, not very delux and looks into an enclosed quad, void of any aesthetic view!. I waited a long time to be able to visit Brussels and so far, the experience isnt a good one! Dont book this hôtel....