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Reviews
Tripadvisor Traveller RatingBased on 1335 Reviews
Traveller ReviewsRanked #4 of 23 hotels in Saint-Gilles
Traveller Rating
Excellent
409
Very Good
598
Average
221
Poor
57
Terrible
50
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Vacation00317854982 said...
Horrible service.
Travelled on 05/2026
The hotel was lovely, but the service unfortunately was horrible. The person at the front desk in the mornings till three pm was horrible and rude, and seemed racist, from what I picked up his name is Vergil. Horrible attitude and extremely rude, does not listen to what the customer wants, but the rest of the staff there was lovely. I stayed for two nights on may 8-10 and we got two rooms, for me and my sister. We ca...
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Kyle E said...
Stay away from this hotel
Travelled on 05/2026
The carpets in this hotel were filthy and the shower floor was so uneven it was hazardous. The clerk at the front desk was unfriendly and rude. I recommend not staying at this hotel....
Ramiah D said...
Scott Hotel Brussels
Travelled on 02/2026
The hotel is very well appointed and the breakfast spread is good.
However, this is a hotel where most of what you request, will be denied. Services are very poor and definitely not guest oriented.
1) Housekeeping services very poor. They did not do the room on 1 day and the other 2 days, did not replenish amenities. When Front Desk was informed of this, we were told to come and pick up our fresh towels!
2) The ...
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christinazahariou said...
Cozy, warm and friendly!
Travelled on 12/2025
A great Christmas experience in Brussels! Cozy, warm room, tablet with all info needed on the table, along with a modern coffeemaker, coffee capsules and teabags. Soft towels, cozy king-size bed, nice view from the windows and the balcony, even earplugs for a better sleep. TV which can be connected with the mobile phone and a very satisfying breakfast with a wide variety of food and drinks was all I needed to feel we...
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ThePackedBag said...
ART DECO DELIGHT
Travelled on 08/2025
While it was a hike up the hill from the train station, stepping inside was a stylish step back in time, with its 1930s theme throughout and a lobby and bar that look like film sets.
My room, completely surrounded by velvet curtains and with a curved bedhead, leaned into the theme, however, the 21st century was evident in the tablet through which you managed the services.
There was a work desk, espresso machine wi...
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