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Reviews
Tripadvisor Traveller RatingBased on 361 Reviews
Traveller ReviewsRanked #136 of 245 hotels in Chicago
Traveller Rating
Excellent
204
Very Good
77
Average
36
Poor
17
Terrible
27
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
lovemylife45 said...
Rude and Unprofessional Front Desk Experience
Travelled on 05/2026
This incident happened on Monday, May 18, 2026 during my stay at the St. Clair Hotel Chicago Magnificent Mile. When we went to the front desk to ask for a supervisor about the elevator being out of order, the front desk attendant, Alicia, was extremely rude and unprofessional. Only one elevator was working, and it could only hold five people. Our room was on the 16th floor, so this was a serious concern.
When we p...
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Gabriella_St said...
Affordable and Lovely Gem in the Heart of Magnificent Mile
Travelled on 04/2026
This hotel is a total gem - affordable without skimping or cutting corners on the quality, customer service, cleanliness, comfortable room/bed, spa-like shower, vending machines/laundry /ice machine/gym (all the main amenities you could want) security/safety, vibes, etc. The location is perfect for those who want to be able to walk to various areas of the city since it is quite central. The best part is the staff. ...
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Jamal R said...
Stay away from here during Winter.
Travelled on 12/2025
Never stay here during the winter months. The heat in the hotel never got higher than 64 degrees during the cold and was told that the building was old and it wasn't going to get any hotter. Offered an extra blanket instead.......
hectorm873 said...
False advertisement. Terrible service.
Travelled on 10/2025
Horrible service at front desk and room service.
Noisy. Can hear sirens all night long.
Didnt have coffee in the room as they advertise. They said they ran out on two different rooms. Hotel unkept.
Do not recommend....
cpelou said...
Great Location! Need To Pay Attention At The Details
Travelled on 09/2025
Hotel is very well located, off of Michigan Ave and walking distance from the Chicago River and the Riverwalk. In general, the hotel needs a make over as soon as possible. Sad looking once inside. The room was fine except dirty cleaning material or trash from the previous guest was left behind. The room's safe didn't work. The TV remote's battery cover was broken. Continental breakfast: poor. 'Commenced/open service ...
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