Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 360 Reviews
Traveller ReviewsRanked #133 of 244 hotels in Chicago
Traveller Rating
Excellent
204
Very Good
77
Average
36
Poor
17
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Gabriella_St said...
Affordable and Lovely Gem in the Heart of Magnificent Mile
Travelled on 04/2026
This hotel is a total gem - affordable without skimping or cutting corners on the quality, customer service, cleanliness, comfortable room/bed, spa-like shower, vending machines/laundry /ice machine/gym (all the main amenities you could want) security/safety, vibes, etc. The location is perfect for those who want to be able to walk to various areas of the city since it is quite central. The best part is the staff. ...
Read more
Jamal R said...
Stay away from here during Winter.
Travelled on 12/2025
Never stay here during the winter months. The heat in the hotel never got higher than 64 degrees during the cold and was told that the building was old and it wasn't going to get any hotter. Offered an extra blanket instead.......
hectorm873 said...
False advertisement. Terrible service.
Travelled on 10/2025
Horrible service at front desk and room service.
Noisy. Can hear sirens all night long.
Didnt have coffee in the room as they advertise. They said they ran out on two different rooms. Hotel unkept.
Do not recommend....
cpelou said...
Great Location! Need To Pay Attention At The Details
Travelled on 09/2025
Hotel is very well located, off of Michigan Ave and walking distance from the Chicago River and the Riverwalk. In general, the hotel needs a make over as soon as possible. Sad looking once inside. The room was fine except dirty cleaning material or trash from the previous guest was left behind. The room's safe didn't work. The TV remote's battery cover was broken. Continental breakfast: poor. 'Commenced/open service ...
Read more
jatrinh said...
Definitely recommend
Travelled on 08/2025
The hotel staff is welcoming and friendly, I arrived at 1:00PM and they held all 3 of my luggage until my check-in. Check-in was earlier than 4:00PM. I originally booked the incorrect dates for my stay, but the staff was prompt and helpful in my experience! Additionally, the room is clean and all of the amenities are in good condition. I also enjoy how it is closely located to a lot of restaurants and walking distanc...
Read more