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Reviews
Tripadvisor Traveller RatingBased on 358 Reviews
Traveller ReviewsRanked #130 of 243 hotels in Chicago
Traveller Rating
Excellent
203
Very Good
77
Average
36
Poor
16
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
hectorm873 said...
False advertisement. Terrible service.
Travelled on 10/2025
Horrible service at front desk and room service.
Noisy. Can hear sirens all night long.
Didnt have coffee in the room as they advertise. They said they ran out on two different rooms. Hotel unkept.
Do not recommend....
cpelou said...
Great Location! Need To Pay Attention At The Details
Travelled on 09/2025
Hotel is very well located, off of Michigan Ave and walking distance from the Chicago River and the Riverwalk. In general, the hotel needs a make over as soon as possible. Sad looking once inside. The room was fine except dirty cleaning material or trash from the previous guest was left behind. The room's safe didn't work. The TV remote's battery cover was broken. Continental breakfast: poor. 'Commenced/open service ...
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jatrinh said...
Definitely recommend
Travelled on 08/2025
The hotel staff is welcoming and friendly, I arrived at 1:00PM and they held all 3 of my luggage until my check-in. Check-in was earlier than 4:00PM. I originally booked the incorrect dates for my stay, but the staff was prompt and helpful in my experience! Additionally, the room is clean and all of the amenities are in good condition. I also enjoy how it is closely located to a lot of restaurants and walking distanc...
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mrcomas said...
You will not get what you pay for.
Travelled on 07/2025
Lets be very clear here, if are looking for a comfortable bed to sleep and warm shower as bare minimum, this place is ok.
Location is good, staff is ok, elevator could be an issue depending on the situation.
Apparently mini fridge is a commodity here, so make sure you pick the room with one.
Looking for an experience? Just pay a little more and get somewhere else.
Yes you are close to center, but also close to the ...
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linxd2014 said...
Dont do it!
Travelled on 05/2025
A really awful hotel in a good location. No Internet, No AC, noisy, elevators dont work, not vet clean. Front desk said sorry cant do anything about internet, technician tried to fix ac , no luck. Do yourself a favor spend $50 more and stay at any of the nicer places surrounding this place....