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Reviews
Tripadvisor Traveller RatingBased on 7466 Reviews
Traveller ReviewsRanked #18 of 244 hotels in Chicago
Traveller Rating
Excellent
4451
Very Good
1761
Average
636
Poor
342
Terrible
276
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mauro_cgs said...
A Wonderful Stay with Stunning Views
Travelled on 03/2026
Ive had a wonderful stay at Swissôtel Chicago. The hotel is beautiful, perfectly located, and the views over the lake and river are absolutely stunning.
What truly made the experience special, though, was the kindness and care of the staff. A heartfelt thank you to Simona and Alfred, whose warmth and generosity made me feel incredibly welcome. Their attention made my stay unforgettable.
Grateful for such hospitali...
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Jet24896936311 said...
Exceptional service !!
Travelled on 03/2026
10/10 check in experience was great.
Simona was very welcoming and had a positive happy attitude to help us out .
The vibes are amazing , the views are just wonderful.
Will book here again when we come to Chicago !...
Alexis Z said...
People who cares
Travelled on 03/2026
Amazing experience and team, they really cares about you, they make a truly whole experience you stay. People are authentically worry about you to have your best time, totally recommended to stay in Chicago!!!...
Wendee G said...
Always feeling at home with the Swissotel family.
Travelled on 03/2026
On top of my hotel being extremely clean, service since I walked in the door has been incredible starting with Bernard! He always greets me with a smile and is so helpful. The maintenance guy Larry stopped by to check the heater for me, which works great. He was super nice and professional. I hope someone recognizes both of these men as it is very important that they know they are appreciated tremendously. Thank...
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CarrieW1036 said...
Great Views!
Travelled on 03/2026
Amazing stay at the Swissotel! Views & service are unmatched. Had a great tour with Dan Jack who showed us the 42nd meeting space. We were blown away by rhe views!...