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Reviews
Tripadvisor Traveller RatingBased on 1216 Reviews
Traveller ReviewsRanked #101 of 465 hotels in Florence
Traveller Rating
Excellent
576
Very Good
450
Average
128
Poor
38
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Fernando M said...
Together
Travelled on 12/2025
Thank you for the time that we spent together.
We were 3 adults in a triple room and there was plenty of space and comfort.
The staff were very attentive and everything went very well. Including in the parking lot.
...
jimnaismith said...
Very enjoyable stay
Travelled on 11/2025
We had a fantastic stay in the hotel.
Great location in centre of town handy for train and tram.
Breakfast was excellent and stay was very comfortable. Room was perfect for our 4 night stay and having the Juliet balcony was great. Would deffo stay again if we are back in Florence....
Beth S said...
Close to train station, easy walk to attractions
Travelled on 10/2025
The staff was always friendly and the room very comfortable. Loved having our own private terrace to relax after a busy day of sightseeing. Having arrived and departed by train, the walkability to the station was much appreciated. Several of our sightseeing tours departed from the bus depot, which was also a quick walk near the train station. Plenty of restaurants nearby!...
T R said...
Good but a bit noisy
Travelled on 10/2025
This hotel is incredibly convenient to Santa Maria Novella--it's around the corner from the trains, bus station, and tram. The staff were very nice and professional, and overall the hotel is clean, safe, and pleasant for travelers. The rooms come with a bottle of water and the breakfast starts at 7, which is nice for early departing guests.
The walls, at least in my room, were paper thin, however. Even with noise ca...
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432davet said...
First class and 5 stars all round.
Travelled on 09/2025
What a great Hotel and staff, could not fault anything. Friendly, clean, great location, only 2 minutes walk from the train station, perfect, great breakfasts, The room is one of the best weve stayed in, even had its own hot tub on the enclosed garden/patio. Of course Florence was stunning....