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Reviews
Tripadvisor Traveller RatingBased on 2634 Reviews
Traveller ReviewsRanked #424 of 453 hotels in Florence
Traveller Rating
Excellent
1607
Very Good
796
Average
154
Poor
42
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Joanne S said...
Excellent stay
Travelled on 05/2025
We had a fabulous time at this hotel. The rooms were very clean and the staff were always really friendly and helpful. Breakfast was delicious and had lots to offer. It is in a brilliant position to explore Florence with lots of great attractions and restaurants nearby....
sophiefoster14 said...
Bad customer service
Travelled on 06/2025
My husband and I were supposed to be arriving tomorrow afternoon for our stay. We received an email saying that our credit card was declined. This was due to getting a new card due to fraud and not letting the hotel know as we forgot. We clicked the link in the email to update our card and it was a broken link. We decided to call the hotel as they said if we didnt get in touch with them by 9am tomorrow morning our r...
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Hamid E said...
Excellent hotel in a perfect location.
Travelled on 05/2025
The hotel is located in the center of Florence. Perfect location with less than 5 minutes walking to Duomo and a lot of other places. Room was squeaky clean with an excellent view of the Duomo. I couldn't expect more. Breakfast was excellent too. Honestly I would consider it at least a four star hotel if not five. The receptionist, Larissa (I hope I didn't spell her name wrong) also was super kind and helped us to ke...
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MSBNY said...
Great stay in the heart of Firenze
Travelled on 06/2025
Hotel Laurus is a fantastic hotel choice in Firenze. it is centrally located and within walking distance to many incredible sights and museums such as the Duomo and the Basilica San Lorenzo, Santa Maria Novella. It is also right in the middle of lively streets with many local businesses, restaurants and shops. The hotel is clean and comfortable, room sizes are quite good, bathrooms are well designed. The rooftop brea...
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m0ntyd0g2016 said...
Family holiday
Travelled on 05/2025
Excellent stay at ideally central location very close to the Duomo. Staff very friendly and helpful. Breakfast plentiful. We will definitely return. ...