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Reviews
Tripadvisor Traveller RatingBased on 1052 Reviews
Traveller ReviewsRanked #177 of 465 hotels in Florence
Traveller Rating
Excellent
260
Very Good
398
Average
245
Poor
92
Terrible
57
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
claudette383 said...
Transit to airport
Travelled on 10/2025
Near Tram and airport, staff polite and helpful, small rooms, nice self serving breakfast, no carpets in rooms...
Rennan V said...
Great staff
Travelled on 10/2025
I want to start my review by saying that I was impressed by the staff. Especially Mari and Alessandro who welcomed me on my first day. They helped me during my stay by giving me tips, booking tours and restaurants and etc... I also wanna mention Manuele who was also very supportive and recommended me a city named Lucca. I ended up going there for a visit and it was amazing. Antonio, the after hours receptionist was a...
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binyangon said...
Great hotel
Travelled on 08/2025
Convenient location, cozy room, extreme friendly staff. The price is reasonable for such a great place....
c1c1c1 said...
Rooms are not great
Travelled on 08/2025
The rooms of the hotel are the worse part, beds very uncomfortable my bed dipped so much in the middle I had a bad back everyday I tried trying it around but made it worse. The toilet splashed out every time you flushed it which wasnt very good and also the shower door didnt shut.
There is no storage for clothes apart from one rail with 6 hangers. The staff were happy to help with directions and tours etc couldn...
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gvvPL said...
Our visit ration at Hotel Firenze novoli.
Travelled on 08/2025
Receptionist Alessandro was bery supportive person. Whole stay was nice including breakfast, parking lot and whole service....