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Reviews
Tripadvisor Traveller RatingBased on 1053 Reviews
Traveller ReviewsRanked #176 of 465 hotels in Florence
Traveller Rating
Excellent
261
Very Good
397
Average
246
Poor
92
Terrible
57
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
EneaXH said...
Our weekend in Florence
Travelled on 11/2025
My wife and I went on a weekend gateway in Florence and the booking was a bit spur of the moment and didn't have the time to fully check out other locations. We had several issues with our stay, but no issues with the staff and would like to thank them for their helpfulness and well-mannerism.
The heating on the first room was broken, but after conversing with the employee whom was very well mannered and helpful saw ...
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Willian2013 said...
Excellent
Travelled on 04/2025
I had an excellent stay at BB hotels in Firenze. Very clean and confortable. Nice staff. very nice rooms...
claudette383 said...
Transit to airport
Travelled on 10/2025
Near Tram and airport, staff polite and helpful, small rooms, nice self serving breakfast, no carpets in rooms...
Rennan V said...
Great staff
Travelled on 10/2025
I want to start my review by saying that I was impressed by the staff. Especially Mari and Alessandro who welcomed me on my first day. They helped me during my stay by giving me tips, booking tours and restaurants and etc... I also wanna mention Manuele who was also very supportive and recommended me a city named Lucca. I ended up going there for a visit and it was amazing. Antonio, the after hours receptionist was a...
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binyangon said...
Great hotel
Travelled on 08/2025
Convenient location, cozy room, extreme friendly staff. The price is reasonable for such a great place....