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Reviews
Tripadvisor Traveller RatingBased on 975 Reviews
Traveller ReviewsRanked #142 of 455 hotels in Florence
Traveller Rating
Excellent
397
Very Good
415
Average
131
Poor
21
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Steve M said...
Great hotel in a great location
Travelled on 08/2024
Wonderful hotel situated very close to centre and all attractions. The reception staff were friendly and welcoming and the family room was basic but comfortable with great air conditioning. The breakfast was of good quality and never busy. Recommended and we would stay here again....
KomMNHome said...
Decent stay but overpriced!
Travelled on 08/2024
Location is good. Breakfast is rich, yummy and well attended. Front desk is friendly and ready to help. Rooms unfortunately are small but doesn't hurt if you are only going to sleep in and not much beyond that. Bathrooms are also tiny. Having said that facility is clean and welcoming. Given all the good experiences the only reason we drop stars is because price does not justify what you get for it....
Carole P said...
Lovely Hotel
Travelled on 06/2024
Lovely, quaint hotel. Very clean. Very well located to majority of sights. Bus stops opposite. Ten minutes from station, so easy to get to from the airport.
Staff are very friendly and helpful.
Would definitely stay here again and highly recommend....
Caroline F said...
Hard to sleep
Travelled on 06/2024
The beds are hard as cement and the pillows are river rocks inside pillowcases. The room was ok and front desk was great. It was hard to enjoy Florence when your back and head hurt so bad from the bed and pillows. The park across the street is full of homeless encampment. Would not stay here again. Too uncomfortable....
mark g said...
Lovely stay
Travelled on 09/2023
The hotel was in a great location, just a few minutes walk from the main attractions. Staff were helpful and professional. Breakfast was varied and had good quality ingredients. The room was clean and had everything you needed. Would recommend...