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Reviews
Tripadvisor Traveller RatingBased on 1635 Reviews
Traveller ReviewsRanked #123 of 465 hotels in Florence
Traveller Rating
Excellent
772
Very Good
655
Average
147
Poor
40
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
S997RHsharond said...
DO NOT BOOK THIS HOTEL
Travelled on 09/2025
How this hotel has a 4.3 rating is beyond me. It is seriously the worst place I have ever visited in my life. The room oh my god small on a main road with cars, lorrys, people and bikes going past shouting horns hooting. You can sit on the toilet wash your feets and brush your teeth all at the same time. The TV in the room comes with an old remote control not in line with the TV and that was a challenge in itself. ...
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Andrea M said...
Pleasant trip to Florence
Travelled on 05/2025
This hotel is a 3 star not 4 as rated by Jet 2.
Great location
Clean room
Friendly staff
Breakfast okay. Unfortunately it did not start until 7:30 so we missed two breakfasts due to early excursion one day and early flight home on the last morning.
No coffee/tea facilities in room
No English channels on Tv
Room was really small and we struggled to open window in room.
Very glad u took ear buds as it was also very...
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Heather L said...
Noisy and basic
Travelled on 06/2025
Very central and as a consequence could have been noisy from the street but effective double glazing sorted that out. However there are 4 hotels using the same entrance one on top of another and the actual building itself is noisy. No tea tray in the room and no mirror in the bedroom area. There is one in the bathroom but not full length! Breakfast as basic with no fruit. There is a lovely garden area near the breakf...
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bev1joy said...
Little gem of a hotel
Travelled on 05/2025
A little gem of a hotel tucked away in a courtyard 3 minutes walk from the main train station.
Spotlessly clean room , comfortable bed with spare bedding & pillows provided in the bedroom cupboard. The bathroom as mentioned in previous reviews is small, but serviceable & very clean Breakfast buffet was simple but plentiful before setting off for a days sight seeing - all within very easy walking distance. Plenty o...
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Rachel K said...
Great Hotel ideal location
Travelled on 05/2025
Such lovely welcoming staff, very helpful, very clean spacious room and bathroom, very clean, bed was great and changed every day, Breakfast was simple but very nice to start the day. Small balcony was beautiful to sit in the evening . Ideal location. Everything was walking distance. Would highly recommend...