Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 28 Reviews
Traveller ReviewsRanked #309 of 467 hotels in Florence
Traveller Rating
Excellent
15
Very Good
3
Average
5
Poor
0
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Anil W said...
Avoid this hotel
Travelled on 05/2026
We are still stuck in this hotel while writing this review. We are booked for four nights through our travel agent. This is the third night.
The air-conditioning was not working at all when we checked into the room. A technician was sent but it could not be fixed. As the hotel was full, we were told that we would be moved to another room the following morning and to pack up all our stuff before heading out on our day...
Read more
Natasha M said...
Perfect Family Hotel
Travelled on 04/2026
We had a wonderful experience during our recent stay at Hotel Embassy in Florence. The staff was consistently friendly and helpful, the breakfast service was excellent, and our rooms were impeccably maintained. We especially appreciated the quiet location, which allowed us to get restful sleep and fully enjoy our days exploring the city. Our family highly recommends Hotel Embassy and we will happily stay there again ...
Read more
69JohnB69 said...
Underwhelming embassy
Travelled on 10/2025
We'll start with the good points.
Its close to the train station.
Our room was relatively quiet.
The room was clean & kept refreshed each day.
Breakfast was reasonably good, though don't drink the coffee from the self serve point in the food area - its not great! Instead ask the wait staff for your choice of coffee & it will be barista made. (Included in price)
Staff are friendly.
Bed is comfy.
The areas for improv...
Read more
Dominic R said...
Excellent
Travelled on 07/2025
This hotel was very good. We arrived late afternoon to a polite welcome at the hotel with everything explained clearly to us. The room was very good, cleaned every day. The breakfast for me is very good, with a mix of food offerings, anyone moaning about the breakfast needs to adjust their expectations. Staff were really polite. This will be our go to hotel in Florence if the high standards are maintained. Its liter...
Read more
DNLowis said...
Great hotel, clean rooms, comfy bed
Travelled on 07/2025
My wife and I stayed here at this hotel for two weeks, and were a bit nervous about the negative reviews.
All I can say is that we really enjoyed staying here.
Rooms were clean and tidied , fresh towels every day & bed made up. Always so clean & bathroom cleaned daily .
Room was quiet and hardly no road noise. Wonderful air conditioning.
Other reviews said showered didnt work, and but we didnt experience any i...
Read more