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Reviews
Tripadvisor Traveller RatingBased on 3315 Reviews
Traveller ReviewsRanked #162 of 465 hotels in Florence
Traveller Rating
Excellent
1446
Very Good
1151
Average
394
Poor
202
Terrible
122
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Martin M said...
Wonderful hotel with class. Convenient to the train station and an easy walk to most sites.
Travelled on 10/2025
We stayed 5 nights and thoroughly enjoyed our stay and the staff. It is incredibly convenient if you are coming in from the train station and relatively close to the sights (10 -12 minute walk). They upgraded us into a beautiful large room and bathroom. Im not sure why all the negative reviews as everything was great! Our interaction with the staff was always very positive, welcoming and helpful. Its an older hot...
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Beverley M said...
Tailor your expectations
Travelled on 10/2025
With a very late arrival being steps from the airport tram stop was excellent.
Sadly, despite enquiring well in advance, I missed out on the 20% off dinner included in my booking, as the Hotel said they only booked two weeks in advance, and I MUST (their caps) wait for them to contact me, only then to say they had no availability, a disappointing first communication, for a woman traveling solo who had no wish to go ...
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Colmn H said...
Grand experience - a wonderful experience
Travelled on 10/2025
A very memorable experience. The warm welcome from the porters followed through with the reception staff.
The room was well appointed with everything we needed - especially clean and comfy bedding.
Excellent breakfast with fantastic views of the duomo. We also had an authentic Tuscan dinner which was unforgettable and very reasonably priced.
Truly outstanding service overall, so close to the station and all the sight...
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Timothy D said...
Looks Are Deceiving Very Disappointing Stay
Travelled on 10/2025
Do not recommend Hotel Baglioni in Florence. While the hotel looks beautiful and elegant both outside and inside, the service and overall experience do not match its appearance. The staff were unhelpful, the room service menu was almost nonexistent, and breakfast was mediocre at best definitely not what youd expect from a 4-star hotel. The bathroom shower design is unsafe and very difficult to use. Overall, looks ...
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karenaD5629GP said...
Great location. Lovely rooftop bar with great views.
Travelled on 10/2025
We enjoyed our stay. The hotel is very convenient for the station which was helpful as we were travelling by train. But it was also easy to get around this small city walking.
We had a junior suite which was beautifully and traditionally furnished with a very comfortable bed. The room was quite dark and warm but we opened our shutters which helped. Everywhere was very clean and tidy. The bathroom was well appointed ...
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