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Reviews
Tripadvisor Traveller RatingBased on 2942 Reviews
Traveller ReviewsRanked #92 of 460 hotels in Florence
Traveller Rating
Excellent
1475
Very Good
944
Average
297
Poor
120
Terrible
106
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Rita F said...
Pleasantly surprised I would stay there again
Travelled on 10/2025
The location was perfect. We walked everywhere, including the train station if you don't have too much luggage. Staffcwas knowledgeable and friendly, concierge was alway available. Room were lovely, well appointed and comfy. We had a family suite because that was all that was available at the time of booking and I thought the price was reasonable and it was great to have so much room. I would definitely recommend and...
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casperwillow said...
Great stay!
Travelled on 10/2025
We had a very comfortable & spacious superior room. The hotel is in a very central position only 10 minutes walk to all major attractions. The hotel breakfast buffet was excellent. The reception staff were all very friendly and very helpful when we needed assistance....
LutgardeV1 said...
Recommended for many things, unfortunately you don't know which room they will give you.
Travelled on 10/2025
Very good location, kind staff, super breakfast. My room, even though she was clean, was too small and not confortable enough for a 4-star hotel....
MikeLA90211 said...
A dream of an experience
Travelled on 10/2025
Our experience at this hotel was one of the highlights of our whole Italy trip.
Firstly, the location is PERFECT - it's walking distance to literally everything in Florence. Close to all the main sights, best restaurants, bars, shops, you name it.
Service was also great and extremely friendly / attentive. We checked in a bit early and they immediately had someone come tag all of our bags to store them. Once we che...
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R0semary1024 said...
Nice hotel
Travelled on 10/2025
Nice hotel plenty to do in the area. Staff was helpful and clean rooms. Breakfast was good also. Its right in the heart of it all so not quite....