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Reviews
Tripadvisor Traveller RatingBased on 518 Reviews
Traveller ReviewsRanked #35 of 465 hotels in Florence
Traveller Rating
Excellent
398
Very Good
70
Average
27
Poor
9
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sue S said...
Truly a 5 star experience
Travelled on 11/2025
After extensive research, we booked this luxurious centrally located 5 star hotel and were mostly impressed from start to finish. Easily walkable to all the major attractions in Florence, this exceptionally clean hotel hit the mark on elegance and charm. The decor was exquisite and the staff was extremely attentive, although occasionally a wee bit pretentious. Our room (309 ) was beautiful with a gorgeous marble bath...
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JamesLondon55 said...
Best luxury hotel in Florence?
Travelled on 11/2025
This was a second stay, for three nights, at the Helvetia e Bristol - one of the great traditional city centre hotels of Europe. It is difficult to believe that there is a better luxury hotel in central Florence.
The location is perfect. Right in the heart of Florence, with everywhere walkable. The hotel is in the centre of the luxury shopping area but, unlike other top hotels in the centre, it looks out onto a quie...
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Traveller T said...
A Perfect Blend of Elegance, Warmth, and Italian Charm
Travelled on 10/2025
My stay at the Helvetia & Bristol was truly unforgettable. From the moment I arrived, I was greeted with impeccable hospitality and genuine warmth. The hotel itself is a masterpiece a perfect balance of timeless elegance and modern comfort.
My room was beautifully appointed, with exquisite attention to detail and a serene atmosphere that made me feel instantly at home. The bed was incredibly comfortable, and every...
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618evanj said...
Heart of the Action
Travelled on 09/2025
An amazing city hotel! Junior suite was enormous, with a walk-in closet and great amenities. Restaurants and bar are very stylish, great food and service too. Roman baths are incredible, very relaxing! Very helpful concierge and front desk, excellent service. Close to all sites and you're in the heart of luxury shopping. An easy choice!...
BarbiBooS said...
Great location, nice rooms
Travelled on 08/2025
Great location with very nice, although rather small rooms. Photos on the website were accurate compared to the room we received. Breakfast staff were very helpful and accommodating. This is withing walking distance (although we walked a lot) of most everything in Florence...