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Reviews
Tripadvisor Traveller RatingBased on 517 Reviews
Traveller ReviewsRanked #35 of 465 hotels in Florence
Traveller Rating
Excellent
397
Very Good
70
Average
27
Poor
9
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
JamesLondon55 said...
Best luxury hotel in Florence?
Travelled on 11/2025
This was a second stay, for three nights, at the Helvetia e Bristol - one of the great traditional city centre hotels of Europe. It is difficult to believe that there is a better luxury hotel in central Florence.
The location is perfect. Right in the heart of Florence, with everywhere walkable. The hotel is in the centre of the luxury shopping area but, unlike other top hotels in the centre, it looks out onto a quie...
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Traveller T said...
A Perfect Blend of Elegance, Warmth, and Italian Charm
Travelled on 10/2025
My stay at the Helvetia & Bristol was truly unforgettable. From the moment I arrived, I was greeted with impeccable hospitality and genuine warmth. The hotel itself is a masterpiece a perfect balance of timeless elegance and modern comfort.
My room was beautifully appointed, with exquisite attention to detail and a serene atmosphere that made me feel instantly at home. The bed was incredibly comfortable, and every...
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618evanj said...
Heart of the Action
Travelled on 09/2025
An amazing city hotel! Junior suite was enormous, with a walk-in closet and great amenities. Restaurants and bar are very stylish, great food and service too. Roman baths are incredible, very relaxing! Very helpful concierge and front desk, excellent service. Close to all sites and you're in the heart of luxury shopping. An easy choice!...
BarbiBooS said...
Great location, nice rooms
Travelled on 08/2025
Great location with very nice, although rather small rooms. Photos on the website were accurate compared to the room we received. Breakfast staff were very helpful and accommodating. This is withing walking distance (although we walked a lot) of most everything in Florence...
seano20 said...
Wonderful
Travelled on 08/2025
We happened to walk by the hotel. We sat inside, a beautiful room, and a beautiful hotel! lunch was absolutely superb. Very very friendly staff !! Our server Ornelo , was especially delightful and attentive. If you want to get away from the crowds and enjoy a relaxing lunch, this is one of those places!...