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Reviews
Tripadvisor Traveller RatingBased on 1884 Reviews
Traveller ReviewsRanked #132 of 465 hotels in Florence
Traveller Rating
Excellent
820
Very Good
704
Average
248
Poor
68
Terrible
44
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Francis1110 said...
Group Tuscany Trip !!
Travelled on 02/2025
Stayed for two nights at the hotel. We had checked in late in the evening, and the receptionist was really helpful and quick. Breakfast was good and filling, something we have come to expect from a hilton. We did dinner at the hotel, and the options for dinner service were good. The rooms are spacious and well played out. Check out was quick as we had cleared the bill the previous night. We really had a good time at ...
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olsonlaura50 said...
Modern with great access to trains, planes and trams.
Travelled on 09/2025
Excellent location from airport to take tram in to city center and then close to train. We only stayed a night before taking family to the airport and then catching the train to our next location but I could see this hotel being a good option for those not wanting to stay in city center but easy access to it or preferring a more modern accomodations. Tram was very easy to navigate. Hotel staff was very helpful. Sham...
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Gabby G said...
Great stay! (if you dont plan on doing your own laundry)
Travelled on 07/2025
We had a nice stay at this hotel! We decided to stay a bit out of the center, as it was more affordable, and the tram was easy to get to and from Santa Maria Novella station in about 20 minutes and you can buy those tickets with the front desk. The hotel staff were lovely and the room was great. One issue we ran into was laundry. We had been traveling for a while and were informed that the laundry service provided by...
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manuelcW2378HR said...
Great neighborhood and safe to walk to nice restaurants
Travelled on 07/2025
Great safe location near T2 tram easy transportation to the city center, airport and Novella train station. No need to use a taxi. $1.70 you can move around by bus or train. Thanks to Silvia for the suggestions on transportation and restaurants....
JoJoLeo1 said...
Air conditioned clean and friendly hotel
Travelled on 07/2025
Wonderful 3 night at this clean hotel. Just a quick 5 minute walk to the tramway and only 5 quick stops to the center of Florence. The hotel staff made this vacation enjoyable and memorable. Jacopo at the front desk answered all of our first time visitor questions. The dining and bar service staff were OUTSTANDING in their courteous manner and attentive service. The food and drinks were excellent. The room was always...
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