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Reviews
Tripadvisor Traveller RatingBased on 1869 Reviews
Traveller ReviewsRanked #132 of 453 hotels in Florence
Traveller Rating
Excellent
810
Very Good
701
Average
246
Poor
68
Terrible
44
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Quest37155638838 said...
Great stay - highly recommend.
Travelled on 05/2025
I had a fantastic experience at this hotel.
The staff were incredibly friendly and helpful throughout my stay.
Great shower, the bed was very comfortable, making it easy to relax after a long trip from Australia.
A special highlight was the gelato made up of vanilla ice cream with Chianti wine and Maldon salt flakes absolutely terrific!
I would definitely stay here again and recommend it to anyone visiting t...
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Mara R said...
Amazing stay
Travelled on 03/2025
Very nice hotel, Vey clean, very close to the train station. Breakfast is really good and the staff is amazing. Special thanks to Bugoslawa and Desiree in the restaurant, Antonio on the bar and Angelica at the reception. Mara Cabrera. xxxxxxx...
Ripshaw said...
Easy access to Florence in a quieter location
Travelled on 12/2024
Located very close to a tram stop making it easy to get into Florence (about a 12 minute journey), this hotel was really convenient for us. There isnt much in the local area but the tram made it so easy to get into the city that we were pleased we had chosen to stay a short journey out . Its located close to a main road so was quite noisy which is usually a problem for us but we quickly got used to it and slept wel...
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Nathan A said...
Good hotel in a great location as long as you don't mind poor customer service
Travelled on 09/2024
This is quite a good Hilton and well positioned in the suburbs of Florence between the airport and city centre. There is a park right across the road (great for kids to run around) and a small shopping centre nearby with a grocery store and some food outlets. Also within walking distance of the City centre / Airport tram connection which is a plus. Rooms are basic but comfortable, however there seems to be a shortage...
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Aida M said...
Clean and convenient
Travelled on 10/2024
Nice clean hotel. The young lady at front desk whose name I cannot remember was very nice and helpful. Location is also calm and good with easy access to tram station that takes you directly to city center. We tried the restaurant once for some drinks and snacks which were ok though the gentleman at the bar could have been more friendly. There is a shopping center nearby that has good cafes and a big supermarket whic...
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