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Reviews
Tripadvisor Traveller RatingBased on 2198 Reviews
Traveller ReviewsRanked #41 of 467 hotels in Florence
Traveller Rating
Excellent
1797
Very Good
320
Average
57
Poor
13
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Loz_1985 said...
Mixed feelings....
Travelled on 06/2026
I feel like I have mixed feelings about this hotel, so I will share my feelings in this review.
We are a very well-travelled middle-aged couple. I had emailed the hotel several times prior to arrival to confirm we would be arriving prior to the 3pm check in and that we were visiting for our anniversary. Upon check in, there was no mention of me emailing regarding earlier check in we were just told your room is not r...
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barunchatt said...
A classy boutique hotel in central Florence.
Travelled on 05/2026
A classy hotel offering a memorable experience in central Florence, close to the world famous sights such as the Accademia and the Duomo. The stylish, and yet understated, decor exudes the timeless ambience and charm of Florence. The food at the Daisy's dining room is of high quality and is served by attentive staff. Our room was large, comfortable, well-furnished and quiet. Overall a great value for money. We woul...
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Patti D said...
Beautiful hotel, great location
Travelled on 05/2026
This is a beautiful hotel located close to all the major attractions of Florence. Lots of restaurants and shops nearby. The staff here are great, very friendly. Rooms are beautifully decorated. Comfortable pillows and beds, fluffy towels and robes. The included breakfast was really nice as well. Would love to stay here again....
Ewa486 said...
Very disappointing and misleading - not a five-star experience
Travelled on 05/2026
Very disappointing and misleading - not a five-star experience
We stayed at this hotel on the nights of 13th and 14th March after making a last-minute booking for a family studio at 386 per night (prepaid, with no alternative booking options).
On arrival late in the evening, we were informed that the room we had booked, a family studio with a separate bedroom and sitting room, was not available. We were given an a...
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Nati V said...
Wonderful Stay from Start to Finish
Travelled on 04/2026
I truly enjoyed my stay at the hotel. The service was excellent and attentive, the room was clean and comfortable, the staff was warm and professional, and the breakfast was rich and delicious. Thank you for a wonderful experience!...