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Reviews
Tripadvisor Traveller RatingBased on 2082 Reviews
Traveller ReviewsRanked #46 of 465 hotels in Florence
Traveller Rating
Excellent
1389
Very Good
584
Average
75
Poor
17
Terrible
17
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
GirgirahK said...
Avoid, Terrible rooms and mouldy
Travelled on 11/2025
Poorly advertised and old pictures
Over rated
Rooms has mouldy toilets and the beds are not comfortable designs to be single twin rooms. I booked a double bedroom more than 4 months in advance and this is terrible. They did not allow pictures download but go to booing.com and tripadvisor or google where I will be posting my pictures shortly...
Theresa V said...
Un giro con amici
Travelled on 10/2025
Hotel La Fortezza was very close to the train station and a short 20 min walk to the Center of Florence. It was easy to get around and the facility was really clean. The hotel staff during all hours of the day were super friendly and I really appreciated all their help with storing our suitcases and getting taxis....
Zita C said...
great stay
Travelled on 10/2025
Perfect hotel just 2 tram stops to train station and also easy walk from train station to center of florence. Very clean hotel, and quiet neighborhood. Comforable bed, and adorable bathroom. The reception staff was so very helpful and kind....
DeeHL123 said...
Very enjoyable stay
Travelled on 10/2025
Had a great stay in this hotel. About 25 mins walk from central Florence (Uffizi museum etc) & about 20 mins walk from station. Very pleasant & friendly staff. Rooms very clean & comfortable. Breakfast was excellent....
Marcus W said...
Room 126 stay away
Travelled on 10/2025
We stayed in Room 126 and were extremely disappointed with the condition of this hotel. The pictures shown on the website and even in some of the positive reviews are completely misleading. They make the rooms appear clean, updated, and well maintained, but what we walked into was the complete opposite. The room looked old, neglected, and dirty.
The bathroom shower was full of mold, not just a little bit, but thick b...
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