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Reviews
Tripadvisor Traveller RatingBased on 357 Reviews
Traveller ReviewsRanked #279 of 446 hotels in Florence
Traveller Rating
Excellent
114
Very Good
120
Average
60
Poor
32
Terrible
31
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Famille G said...
Great stay!
Travelled on 09/2023
Great stay in this family operated hotel. Maurizio didn't treat us like clients, he treated us like family.
He also gave us great tips about visiting Florence and his wife made the best coffee I had during our trip.
Thanks again....
Mike M said...
Please Avoid
Travelled on 07/2023
-- Please avoid this place like the plague
-- The staff was extremely rude and useless (wait till he responds to this review, like he did to all the other negative posts)
-- AC is turned off during the night while it is 40 degrees outside
-- Owner clearly doesn't care about the guests needs and the towels are changed irregularly, which I have never seen before at a "hotel"
-- Take your money and run far far away from...
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macca_mtl said...
Stay only if you need a bed to sleep
Travelled on 07/2023
Adequate and nothing more.
Pros:
. building was somewhat charming
. room was clean and equipped with basic needs
. breakfast was normal
Cons:
. owners/operators show unprofessional conduct. While we did arrive early due to tour operator scheduling which was outside of our control, there is no reason to be disrespectful and show frustration towards guests. We were caught between booked transfer to hotels and the ho...
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Becca P said...
Do NOT stay at this dump with RUDE people
Travelled on 07/2023
DO NOT STAY HERE!
We went July 2023 only to discover this hotel is not only in very scary part of town (do not venture out after dark, women) but also a long way to the city center.
-Rooms are hot and my room was like a dungeon with a sloping roof so you cant stand up in most of it. Also a tiny slit of a window right near the ceiling (does not open) Also, blow dryer does not work. I took a video that Im happy to s...
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eurotraveller2020 said...
Rundown hotel with rude staff.
Travelled on 07/2019
Similar to the June 2019 review, the hotels (male) staff was rude and quick to make excuses for his hotel. Despite booking via booking.com with aircon selected on the search filter the room had no aircon, the (male) staff told us their was no aircon throughout the hotel whilst checking us into our room. When entering the room the floor tiles were cracked, the floor rug was very dirty and the ceiling fan was pushing ...
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