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Reviews
Tripadvisor Traveller RatingBased on 1294 Reviews
Traveller ReviewsRanked #100 of 447 hotels in Florence
Traveller Rating
Excellent
782
Very Good
321
Average
109
Poor
42
Terrible
41
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Marilyn T said...
Pampered at Palazzo Montebello Splendid Firenze.
Travelled on 10/2023
From the moment we walked through the door, Enrico greeted us and made us feel like wed just arrived at our home for the next 10 days. The room was spectacular and had a spacious balcony overlooking the courtyard. The hotel is in a very nice residential area of Firenze and an easy walk to the Ponte Vecchio, restaurants, shopping , museums, and the historical sites in Firenze. All the staff at Palazzo Montebello were...
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Michele T said...
Nothing left to be desired, we will be back again.
Travelled on 10/2023
My wife and I just finished a 4 night stay. The Palazzo Montebello is everything a luxury hotel should be. It is spacious, elegant and blissfully quiet. Our room was a fabulous small suite consisting of a sitting room with a spacious built-in desk, a perfectly sized bedroom, a dressing area and a double-sink bath. We were completely comfortable. The highest praise however goes to the hotels staff. They were al...
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Fearless65425794642 said...
Great two weeks at Palazzo Montebello!
Travelled on 10/2023
We stayed at this beautiful hotel for 14 days and loved the experience! The staff from top to bottom were first class and treated everyone as a special customer. I will call out 3 employees by name because they really made this stunningly beautiful hotel feel like a place that we would like to visit again and again, Eduardo, Eda, and Louise thank you for your outstanding service and genuine concern for our happiness...
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johnny1129 said...
We would expect more for $500/night !
Travelled on 09/2023
The hotel was beautiful - exceptional even. Our room was large and very comfortable - EXCEPT - for some housekeeping issues. Our shower had two glass panels which hung from a rail at the top and fitted into a grooved track at the base. However, one of the glass panels was not fitted at the base so if you accidently fell or even brushed against it, it immediately gave way. It would not have taken much to crash through...
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745erical said...
Overpriced for what you get
Travelled on 08/2023
We would not stay here again.
Cons:
Mold in shower
Location, neighborhood felt unsafe, the hotel has huge gates around it, far from everything, hardly any restaurants nearby
In room amenities, hardly anything and yucky instant coffee.
Pros:
Quiet
Beds decent...