Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 3050 Reviews
Traveller ReviewsRanked #102 of 467 hotels in Florence
Traveller Rating
Excellent
1553
Very Good
1085
Average
282
Poor
81
Terrible
49
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ada P said...
Wheres the Water?
Travelled on 06/2026
We had a nice hotel room, comfortable beds, and the hotel breakfast was very adequate. However, there were a number of annoyances, including signs all over the bathroom reminding us to conserve water, to turn off the water while lathering up, etc. We started calling it the Greta Thunberg Hotel. So, imagine what we thought when the water faucet in the sink stopped working on us. Did we use up our allotment of wate...
Read more
jwhaze said...
Not worth the money
Travelled on 06/2026
Service was great! Good location albeit crowded area- close to all attractions. Mold in shower and run down room for a very high price....
peter r said...
Honeymoon
Travelled on 06/2026
The location of the hotel couldnt be better. Breakfast and service was first class. Our room needs a refresh as its a little tired. Would stay again. ...
Resort571181 said...
Great location and very clean!
Travelled on 05/2026
Fantastic location right at the base of the Ponte Vecchio! Very clean and nicely decorated rooms. Anquar at the front desk was very friendly and I enjoyed chatting with him while waiting for the taxi he called for us. Very helpful!...
Z7864TQannetteg said...
Fab Florence accomm
Travelled on 06/2026
Extremely welcoming and thoughtful staff, ideal central location, clean and very comfortable venue. Hope to return here ...