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Reviews
Tripadvisor Traveller RatingBased on 2870 Reviews
Traveller ReviewsRanked #113 of 453 hotels in Florence
Traveller Rating
Excellent
1432
Very Good
1049
Average
266
Poor
77
Terrible
46
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
carrief690 said...
Do not recommend. Wanted to find a silver lining here, but other than location, this is not the place to say.
Travelled on 03/2025
Visited for a family trip with two rooms. One of our showers didnt work at all during our stay, for which there was no accommodation. Entire hotel lobby, elevator, hallways had a terrible musty/garbage odor.
Rooms were SPARSE. Better beds and bathrooms at an 80s Holiday Inn. It was like sleeping on a futon. Our hotels in Rome and Venice were far superior with the same ratings.
So disappointing. 4 stars is far too g...
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jamieO547XP said...
Excellent Hotel
Travelled on 03/2025
Great location with town so close. The staff were so friendly and helpful and nothing was to much trouble. Breakfast was great with beautiful views....
Curiosity28122417622 said...
.
Travelled on 03/2025
Excelent location. Breakfast while seeing Duomo, Uffizi, ... wonderful! Very nice personel and very helpfull...
Stephanie S said...
Acceptable hotel but not reflective of being 4 stars.
Travelled on 03/2025
The Pros:
Fantastic location. Walking distance to everything
Comfortable beds
Friendly & helpful staff
Beautiful views from top of building dining area
The Cons: stripped all room amenities except for cheap slippers. No Kleenex, no pen & paper . Nothing. Have stayed here many years & this was a first (they try to blame it on COVID).
Breakfast only ok & gets old if staying multiple days
Lots of outside noise unless...
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visit2011 said...
Unbeatable location. Very good, comfortable, quiet hotel.
Travelled on 03/2025
Location is perfect, all touristic areas reachable within max 10 min walk.
Staff very professional and kind.
Comfortable room and bed, good quality sleep.
Room equipment modern and everything extremely clean
Incredible view from the breakfast area, nice view from the room (depending on the room direction of course
High quality WiFi
...