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Reviews
Tripadvisor Traveller RatingBased on 2934 Reviews
Traveller ReviewsRanked #100 of 451 hotels in Florence
Traveller Rating
Excellent
1477
Very Good
1061
Average
272
Poor
78
Terrible
46
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Madelayne P said...
Great choice!
Travelled on 07/2025
Beautiful Hotel in the middle of Florence! It's super clean and has very friendly staff. Breakfast included (really good) ...
ECBEssex said...
Good location and nice friendly hotel
Travelled on 06/2025
Good location, tea and coffee making facilities were there but not refreshed in the four days we were there(but I didnt ask anyone to do this) . Staff on reception were pleasant and friendly. There was a drinks vending machine in the foyer which was very handy and not over priced. Aircon was great as it was so hot outside. Breakfast was buffet style as normal with a good selection. It is a very busy area - just a fe...
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Quest190283 said...
Great location,great staff
Travelled on 06/2025
We were late arriving .we entered the room and firstly we noticed paint clippings on the floor . My wife asked me why the rubbish bin was full of rubbish and when I entered the bathroom I noticed mould on the wall tiles at the bath also the plunger on the shower was missing !!! First impressions are important when entering a hotel room......Ours weren't great .As it was late we didn't report our disappointment we ...
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Voyager817502 said...
Exceptional in every aspect
Travelled on 06/2025
The hotel is conveniently located in the heart of Florence. The hotel was a friendly home away from home and service was exceptional. It is a very well-run hotel and the staff exceed your expectations at every turn. We had a wonderful time!...
Rita_Paiva_97 said...
Great experience nice staff
Travelled on 06/2025
The experience was great overall, great food, nice staff, clean room. The matress was a bit bad but overall good for a night....