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Reviews
Tripadvisor Traveller RatingBased on 1004 Reviews
Traveller ReviewsRanked #105 of 453 hotels in Florence
Traveller Rating
Excellent
521
Very Good
349
Average
95
Poor
26
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Philippa63 said...
Excellent location!
Travelled on 02/2025
We really enjoyed our stay at this hotel- the room was comfortable with a good view and bathrobes and slippers added a touch of luxury.
The breakfast was delicious with fruits, cheeses, meats and a selection of pastries and much more. You could order eggs or pancakes too.
The staff were welcoming too.
The location was excellent- really close to the Duomo so everything was walkable.
We arrived by train from Pisa an...
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jaybN5085QZ said...
Highly recommended.
Travelled on 11/2024
A very quaint and comfortable hotel. The location was convenient for sightseeing, restaurants and shopping. The rooms were very nice and the staff very warm and friendly. Not the place if you are looking for a packed bar at night but perfect for a very relaxing and enjoyable place to stay in Florence....
214phillipt said...
Perfect location in central Florence, within a historic former Palazzo
Travelled on 12/2024
We arrived in to Florence by train on a wet night, where after a short walk received a warm welcome and quick check in procedure. Our comfortable and very well equipped Deluxe room overlooked the Cappelle Medicee and was accessed using a small lift to the third floor.
Being situated in an historic building, every room is clearly different, named after famous artists. The hotel, I'm delighted to say is not part of a...
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Aprilla2014 said...
Clean and convenient
Travelled on 12/2024
Less than a ten-minute walk from the main train station, this hotel is within two blocks of the Duomo and many other sights. It is on a smaller street about a half a block away from the main action. In addition to its convenient location, the hotel has welcoming front desk staff and an excellent and immense breakfast buffet in addition to a menu to order eggs, crepes, or french toast. (I loved the lemon crepe, but th...
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Jaxtraveler57 said...
Centrally Located!
Travelled on 08/2024
Centrale was a great choice! We stayed there to celebrate my sister's birthday, and we usually prefer boutique hotels in Europe over the larger chains. Relais Hotel Centrale Firenze really impressed us. The staff was fantastic right from the start; Mr. Edigio welcomed us with a smile as soon as we arrived. Filippo, at the front desk was super patient and helpful during check-in, giving us great directions. Rachel and...
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