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Reviews
Tripadvisor Traveller RatingBased on 1349 Reviews
Traveller ReviewsRanked #108 of 467 hotels in Florence
Traveller Rating
Excellent
611
Very Good
494
Average
153
Poor
49
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
mcarti239528 said...
Wonderful Stay
Travelled on 06/2026
Wonderful stay!
We loved everything. The hotel is in an excellent location, and the rooms are comfortable, tidy, and spotless, with a charming Italian style and every possible convenience.
The staff is outstandingwarm, friendly, and always willing to help. A special mention goes to Eleonora, who is simply wonderful: attentive, thoughtful, and exceptionally kind. She is truly one of the hotels greatest assets and ...
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Robert G said...
Very good choice!
Travelled on 05/2026
Perfectly situated hotel, clean and comfortable with amazing personnel at the reception desk their professionalism, friendly attitude and hospitality made our stay so pleasant! Thanks ladies!!! We felt fully welcomed and taken care of appreciate it a lot!
I would definitely recommend Roma as a base for exploring Florence!
They offer valet parking and cope with ZTL regulations as well which may be interesting and im...
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Sal W said...
Fantastic Location & Spacious Room
Travelled on 05/2026
Hotel Roma is in an absolutely fantastic location right in the heart of Florence, directly overlooking Basilica of Santa Maria Novella. The views from the room were beautiful and it really felt like you were immersed in the centre of the city. The hotel itself feels elegant and glamorous, especially the foyer area, while still being comfortable and relaxed. The staff were lovely and professional without being intrusi...
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Hful said...
Tour Group Place to Stay
Travelled on 05/2026
Very nice place. The only thing lacking was a good breakfast room...often too crowded....
rercer said...
Fabulous City break
Travelled on 05/2026
The hotel is wonderfully situated on a fabulous Piazza. Within east walking distance of all the attractions and the Arno....