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Reviews
Tripadvisor Traveller RatingBased on 1213 Reviews
Traveller ReviewsRanked #209 of 3,394 hotels in Istanbul
Traveller Rating
Excellent
951
Very Good
180
Average
44
Poor
15
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Catherine H said...
Great Location and Service
Travelled on 05/2025
I would stay here again without second thought! The staff, specifically the front desk, was exceptional! They were incredibly helpful in every part of our stay... including leading up to our stay. While preparing for our stay, we were in contact with the concierge team to assist in booking tours and dinner reservations. Their team was prompt and thorough in their replies. By the time we arrived there, the staff had ...
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Dubbleaitch said...
Exceptional - highly recommend
Travelled on 06/2025
This hotel is truly exceptional and especially the staff - from reception to restaurant, room service and cleaning staff they are friendly, professional, flexible and extremely helpful. We stayed as a family but sadly had a medical emergency and the trip turned into something very different. The hotel was a cocoon of safety, comfort and constant reassurance and we cannot recommend it highly enough. My adult daughter ...
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alaindhoore said...
An ex-bank is now a stylish boutique hotelthe Bank in Istanbul
Travelled on 05/2025
Great staff, nice rooftop bar with a view (with great staff too!!), good breakfasts, very comfortable rooms (with, our taxi driver told us, the best mattresses in hotels in Istanbul), in a truly great location, close to the Galata Towerwhat more? oh yes, stylish decoration in the rooms or the open areas, which is both a pleasure for the guests eyes and a mark of care, in an building that used to be a bank: in short...
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KSlondon said...
A lovely hotel but make sure you get AC training !
Travelled on 05/2025
I agree with the many positive reviews written about this hotel -it is a beautiful boutique hotel and is located very close to the tram stop so it is easy to get into the Old city for tourist sights .At night we ate at local restaurants that the hotel recommended so didn't have far to go .i have 2 slight negative points to raise :
1 Wi fi-was appallingly slow and in the end my wife simply gave up trying to use it .
2...
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Excursion564619 said...
Best hotel in Istanbul!
Travelled on 05/2025
My husband and I arrived to Istanbul and had a long day of traveling. Upon arrival to the bank hotel, the gentleman took our bags and three men greeted us with outstanding hospitality! It was our honeymoon and they upgraded our room. The room was large and the spa and gym was great. When I say hospitalityI mean this place was the nicest and most accommodating place I have ever been too. If I didnt like something, i...
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