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Reviews
Tripadvisor Traveller RatingBased on 1232 Reviews
Traveller ReviewsRanked #222 of 3,743 hotels in Istanbul
Traveller Rating
Excellent
965
Very Good
182
Average
45
Poor
17
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Aaronwskinner said...
Misleading benefits and poor handling of Chase Sapphire The Edit bookings
Travelled on 11/2025
I booked this hotel through the Chase Sapphire Reserve The Edit program specifically for the stated benefits: complimentary breakfast and a $100 food and beverage credit per stay. My partner and I booked consecutive nights separately two nights on my card, one night on hers which means these were two separate stays, exactly as the program allows.
The hotel refused to honor the second $100 credit. Their explana...
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Prashila_09 said...
Perfect Location & Perfect Level of Comfort
Travelled on 10/2025
It was mine and my husband's first time to Turkey, and our stay at the The Bank Hotel was the perfect way to begin our trip. The hotel is well located in the Galata area with the main tourist attractions just across the Galata Bridge. The area is very vibey with its narrow streets and alleys and all sorts of different shops, the perfect place to explore on foot. We were welcomed very warmly at the hotel. The receptio...
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Verona G said...
Celebrating @ The Bank Hotel!
Travelled on 10/2025
This hotel is the epitome of classy, intuitive customer care. The interior exudes old world charm with new world conveniences. From the cozy bedroom with a perfectly situated balcony, to the exquisite marble bathroom , the energy here is subtle luxury. The front desk staff is well informed , friendly, & customer focused. They are expertly led by Sahar, Guest Relations Mgr. Her attention to the details of my birthda...
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328bradk said...
Nice hotel that needs better air conditioning.
Travelled on 10/2025
This is a lovely hotel that unfortunately does not have air conditioning that can be controlled in each room. Our room was very hot but it was too loud to open the windows. They gave us a fan to blow the hot air around but sadly that didnt help much. A hot room ruins a hotel for me....
hrw2mom said...
Our favorite of two different hotels in Istanbul. Highly recommend.
Travelled on 10/2025
Beautiful hotel and room, lovely staff, delicious breakfast. We were very happy with our stay.
We had a standard king room booked through AMEX Hotel Collection program. They told us we could not get upgraded because the hotel was supposedly full. That was fine. We didnt care. Imagine our surprise when we walked into a very large spacious room. Our room was on the ground/below ground floor so the view was of...
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