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Reviews
Tripadvisor Traveller RatingBased on 1913 Reviews
Traveller ReviewsRanked #13 of 1,149 Specialty lodging in Krakow
Traveller Rating
Excellent
1157
Very Good
556
Average
129
Poor
40
Terrible
32
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jessica C said...
Scamming hotel. Charged a £80 fee for vaping in room but no cleaners have been in our room in 5 days!
Travelled on 05/2024
Took large deposit of £200 ton arrival, not once in 5 days did cleaners give fresh towels, or toilet roll, we had to ask for this at reception. They charged us a £80 fine for vaping in the room? But not one hotel staff has been in our room as nothing has been cleaned so I would love to know how they have come to this conclusion of vapeing in the room?? They charged us an additional £60 for water (12 bottles which w...
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LewReviews said...
Great place to stay right next to the main square
Travelled on 04/2024
We arrived late and but check in was fast and friendly! There is a deposit upon check in which we werent aware of but thats no problem assuming you dont lose your key.
The apartment we had was separate from the main building and was a 5-10 minute walk away but we were given a map with all information needed so wasnt a problem, however some others staying explained they couldnt find their room easily at first s...
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G B said...
Enjoyed Our Stay
Travelled on 04/2024
Three adults stayed in a one bedroom apartment in April 2024. Block A - room A33, located on 4th floor, front of building facing square. Easy and welcoming booking in process. Staff very helpful when needed and spoke good English.
Well presented accommodation, with one bedroom (queen size bed), bathroom (shower) and living/kitchen area with sofa bed. Beds and pillows were comfortable enough and clean. Kitchen ar...
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Helen N said...
Family break to Krakow
Travelled on 04/2024
We stayed in a two bedroom apartment which was spacious clean and beautifully decorated. The apartments are in a really good location as the main square is only a couple of minutes walk away. Reception staff friendly and helpful.
Would definitely stop here again....
Lorna H said...
Fantastic city break in Krakow
Travelled on 03/2024
Beautiful apartments couldn't get any closer to the main square. Great space for a family. Friendly staff at reception. We were on the first floor so it was really convenient. Comfortable beds and great shower and very clean. We loved our stay in Krakow and we miss it already ️...