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Reviews
Tripadvisor Traveller RatingBased on 544 Reviews
Traveller ReviewsRanked #124 of 351 hotels in Krakow
Traveller Rating
Excellent
211
Very Good
195
Average
77
Poor
35
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
62liannem said...
Awful place
Travelled on 03/2026
DO NOT BOOK HERE. We arrived to a locked door and no idea how to get in. Some other guests let us in and then we had to await a text for our room number.
Checked in at 10.30pm then checked out 11pm. Key box was open so anyone could have been in the room. Room was filthy, stains everywhere, holes in wall, very cheap linen and towels. Essentially a hostel. Very basic hotel. Moved to hotel next door....
georgiekibble said...
Avoid! Awful
Travelled on 03/2026
Really really bad. I really wouldnt recommend. The entrance is dark and cold, staff have the personality of a rock, the bedroom was dirty, holes in pillowcases, stained carpets, it was basically similar to a jail cell. Only benefit is the location but id honestly pay more to stay elsewhere. It was terrible...
Ridgers96 said...
Cheap but poor experience
Travelled on 03/2026
Pros;
- cheap
- near old town which is beautiful!
- tram stop is 300 yards away, bus stop not much further away.
- cafe next door makes nice coffee
- Bathroom in the room is modern and (surprisingly) clean
- able to leave luggage in the reception area after checking out.
- lift in middle of hotel making it easy access to each floor.
Cons:
- staff - all staff we came into contact with had the personality of a brick. ...
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Lewis P said...
AVOID
Travelled on 02/2026
WOULD AVOID!
Came here for a week and knew it wasn't right from the start! When we arrived, there was no one to be seen (11pm) No check in information at all. Had a look around to find what to do, then saw a telephone number, so I called it and was given self check in info. The first room we were in had sick on the curtain and the door was hanging off the hinge. We requested to move rooms, to which they approved and...
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julieiD5189XA said...
Great place
Travelled on 02/2026
Great place. Very quiet and very clean. A lot cleaner than some hotels we stayed in while in other places. Bed comfy. Free WiFi. Lift to floors. And quiet cheap....