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Reviews
Tripadvisor Traveller RatingBased on 2047 Reviews
Traveller ReviewsRanked #70 of 352 hotels in Krakow
Traveller Rating
Excellent
1182
Very Good
670
Average
134
Poor
36
Terrible
25
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Caledonia2k said...
Relaxing Hotel
Travelled on 03/2026
Lovely staff, excellent location for exploring.
Room was comfortable, clean.
Breakfast lovely, with plenty choice, didn't feel rushed.
Sadly didn't have time to use the spa area but did look relaxing.
Easy access to city centre nearby, bolt app or walking.
Look forward to returning....
Cjwigan said...
Galaxy, Krakow
Travelled on 05/2026
Nice modern hotel next to the river, around a 15 minute stroll to Jewish quarter, 15 minutes to schlinder museum and around 35 minutes to main square ( following main roads) , room was modern but wasn't keen on the 2 single beds pushed together to make a double, nice walk in shower and fridge in room, television had limited English-speaking channels. Breakfast had plenty choice but was busy depending on time. Th...
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Patrick O said...
Happy Duo
Travelled on 04/2026
Friendly and efficient staff, nice spa area and overall cleanliness and brightness...
MadgeFeb13 said...
Perfect Stay in Krakow
Travelled on 03/2026
We stayed at this hotel for four nights in March and had a fantastic experience from start to finish. The staff were incredibly helpful and even recommended some great jazz clubs in the city, which we really appreciated.
The hotel itself was spotless. We stayed in a triple room on the fourth floor, and it was wonderfully quietperfect for a good nights sleep. Breakfast was included, and it was absolutely amazing ev...
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Scott L said...
2 star max never again
Travelled on 03/2026
Had to change four rooms before. Got one to sleep in. Showers broken. TVs didnt work air con didnt work when it did the noise was like a train. Passing the mattress. Was so bad the springs. Stick in ur back. Never going back to this so called hotel....