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Reviews
Tripadvisor Traveller RatingBased on 2041 Reviews
Traveller ReviewsRanked #69 of 351 hotels in Krakow
Traveller Rating
Excellent
1178
Very Good
669
Average
134
Poor
35
Terrible
25
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
MadgeFeb13 said...
Perfect Stay in Krakow
Travelled on 03/2026
We stayed at this hotel for four nights in March and had a fantastic experience from start to finish. The staff were incredibly helpful and even recommended some great jazz clubs in the city, which we really appreciated.
The hotel itself was spotless. We stayed in a triple room on the fourth floor, and it was wonderfully quietperfect for a good nights sleep. Breakfast was included, and it was absolutely amazing ev...
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Scott L said...
2 star max never again
Travelled on 03/2026
Had to change four rooms before. Got one to sleep in. Showers broken. TVs didnt work air con didnt work when it did the noise was like a train. Passing the mattress. Was so bad the springs. Stick in ur back. Never going back to this so called hotel....
lkiezer said...
Great hotel
Travelled on 02/2026
We had a lovely family stay. Helpful staff.
Breakfast was lovely and varied every morning!
Pool provided a welcome relax after lots of walking....
HolidaymakerfromHove said...
Surprise stay at Hotel Galaxy.
Travelled on 12/2025
We unexpectedly found ourselves here on our first night in Krakow as our intended hotel was overbooked. We were not very happy initially but once transported to the Galaxy, just a few mins away in a complimentary taxi, we liked the hotel very much.
Our room was lovely, very quiet with views over the river. Excellent buffet breakfast. Very friendly staff. We were here for a very short amount of time- 4pm until 10am t...
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Tim S said...
Perfect little hotel
Travelled on 12/2025
Great hotel, very clean and comfortable, with spacious rooms. Perfectly situated near the riverbank, with a major shopping centre 5 minutes walk away, with a currency exchange kiosk (Kantor), which will probably give you better rates than the UK.
Schindler's factory is 15 mins walk away, and the castle district and city centre can be reached in 30 minutes on foot.
Breakfast is good, with plenty of choice.
The hotel a...
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