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Reviews
Tripadvisor Traveller RatingBased on 401 Reviews
Traveller ReviewsRanked #164 of 351 hotels in Krakow
Traveller Rating
Excellent
151
Very Good
161
Average
55
Poor
11
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Duffster96 said...
A poor, outdated Aparthotel
Travelled on 01/2026
Stayed here for a 4 night break and was disappointed with the accommodation. The carpet was dirty and worn out. The strange bed had been repaired badly with wood. The mattress was soft and spongy, definitely not good for your back after a long day walking around the city. Flimsy coat rack in a small side room was the only storage we had. Not one visit of a cleaner during our stay, bin not emptied, bedding/towels no...
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ross john b said...
New years break
Travelled on 01/2026
A decent hotel room was warm
And clean bathroom looked new it has a lift and secure entry system. Yes it can be a bit noisy. As its close to tram tracks and a central junction only down side was bed was a bit soft for me , but hotel is in a good location...
saraheddyy said...
Great hotel for short break
Travelled on 12/2025
We stayed at the Globus Aparthotel in dec 2025 for 3 nights, I never usually leave reviews but felt I must for this hotel as I was apprehensive about our stay due to reading several bad reviews about cleanliness and bad noise from the trams but we were pleasantly surprised with our stay.
The hotel is located a short 5 minute walk from the old town square and a 10 minute walk to Heros Square- a perfect location for...
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lucksy17 said...
PLEASE AVOID AT ALL COSTS!!!!!!!
Travelled on 10/2025
Our stay was four nights, my husband, 15yrs daughter and myself. I will start with the positives: the location to main square!
Negatives: we only had WiFi for one day out of the four, after numerous phone calls we were told they had someone to look at it and would contact us, that didnt happen!
The carpet in our room is disgusting, a single bed was a mattress on the stinking carpet.
The noise at night from the t...
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Cariad54 said...
One of the worst we have stayed in. We were led to believe 3 star but more like 4 star, what a joke
Travelled on 08/2025
We had a room, no wardrobe, mirror, or even spare pillows. No phone, no reception, had to walk half a mile to another hotel to speak to receptionist. We added breakfast, as we are 70 yrs old, and didn't want to search for somewhere to eat, 1 mile to breakfast cafe, through hotel booking. Absolute joke. Carpet in room was badly stained. I walk with a stick, so find steps difficult, the hotel with reception ...
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