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Reviews
Tripadvisor Traveller RatingBased on 403 Reviews
Traveller ReviewsRanked #166 of 352 hotels in Krakow
Traveller Rating
Excellent
151
Very Good
162
Average
55
Poor
12
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Pat J said...
Hotel centrally located however poor service, no reception thus was at another sister hotel and breakfast at yet another
Travelled on 05/2026
No reception at hotel, poor communication and breakfast was served at another sister hotel 1/2 mile away...
Julie R said...
Comfortable stay
Travelled on 04/2026
Smooth check in experience. Great location for everything. Room was clean and comfortable, beds were super comfy. Quite noisy due to the location with the main tram lines outside, but we didn't find this a problem and quickly got used to it, trams stopped around midnight and start again around 04:30. Will definitely stay again next time we are in Krakow.
Only complaint was the curtains not covering the full windo...
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Duffster96 said...
A poor, outdated Aparthotel
Travelled on 01/2026
Stayed here for a 4 night break and was disappointed with the accommodation. The carpet was dirty and worn out. The strange bed had been repaired badly with wood. The mattress was soft and spongy, definitely not good for your back after a long day walking around the city. Flimsy coat rack in a small side room was the only storage we had. Not one visit of a cleaner during our stay, bin not emptied, bedding/towels no...
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ross john b said...
New years break
Travelled on 01/2026
A decent hotel room was warm
And clean bathroom looked new it has a lift and secure entry system. Yes it can be a bit noisy. As its close to tram tracks and a central junction only down side was bed was a bit soft for me , but hotel is in a good location...
saraheddyy said...
Great hotel for short break
Travelled on 12/2025
We stayed at the Globus Aparthotel in dec 2025 for 3 nights, I never usually leave reviews but felt I must for this hotel as I was apprehensive about our stay due to reading several bad reviews about cleanliness and bad noise from the trams but we were pleasantly surprised with our stay.
The hotel is located a short 5 minute walk from the old town square and a 10 minute walk to Heros Square- a perfect location for...
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