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Reviews
Tripadvisor Traveller RatingBased on 965 Reviews
Traveller ReviewsRanked #88 of 350 hotels in Krakow
Traveller Rating
Excellent
464
Very Good
268
Average
127
Poor
60
Terrible
46
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sevillanas222 said...
Lovely hotel but dont book Half Board!
Travelled on 07/2025
Lovely historic hotel with a great location. The rooms were very comfortable however I would have preferred a walk in shower rather than having to step up and over into a bath. I did make a special request but they just didnt have them. I requested a non slip bath mat on the first morning and this was provided but access was still tight & hazardous due to the fixed clear glass side panel taking up so much room.
B...
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Agnieszka D said...
The best experience ever!
Travelled on 01/2026
https://www.youtube.com/watch?v=UNUUZpVdUOg
We truly couldnt recommend Hotel Grand more. Our wedding lunch was simply beautiful and everything was taken care of with so much attention and care.
The staff were amazing always kind, smiling, helpful and genuinely supportive. From the very beginning we felt calm and well looked after, which made such a difference on a day like this.
A very special thank you to Ms J...
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frankriverelvis3 said...
Very grand
Travelled on 12/2025
This hotel certainly lives up to its name
Absolutely beautiful in a great location!
Staff are polite
The rooms are very clean and beds are comfortable
What surprised me was how warm the hotel is
Everywhere was warm
I would definitely recommend this hotel for comfort and location...
Trail46492870663 said...
Enjoyed our stay
Travelled on 12/2025
The grand hotel is in an excellent location, very close to the main square. The hotel was spotlessly clean and our room was huge and cleaned daily despite only being here 4 nights, yes the furniture. is old fashioned but that goes with the decor of the rest of the hotel which is beautiful. If you want modern this is not the hotel for you. Breakfast was as we expected and pretty much the same as any other hotel a sele...
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Gabita N said...
3 stars at most
Travelled on 12/2025
I just checked into Hotel Grand, and this is absolutely not a 5-star property. At best, its a 3-star hotel.
Theres a big difference between vintage, old, and used this hotel is simply used. Very used. The furnishings are worn and in some cases ripped, and the overall condition feels neglected rather than charming or historic.
The bathroom setup makes no sense. Theres an oversized bathtub placed in the middle o...
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