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Reviews
Tripadvisor Traveller RatingBased on 1780 Reviews
Traveller ReviewsRanked #8 of 350 hotels in Krakow
Traveller Rating
Excellent
1443
Very Good
246
Average
67
Poor
13
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
leemarvin1968 said...
Absolutely Fantastic
Travelled on 12/2025
Location was fantastic. Staff were so helpful. Rooms were very spacious clean lovely bathroom. Very good value for money. The breakfast was unbelievable. Fantastic. We were only there 3 nights not enough time to see all the sights. When we return we will definitely stay here
Thanks to all the staff for a lovely stay...
headgreenkeeper said...
A major dissapointment.
Travelled on 12/2025
The room carpet is filthy, the room does not have a bath as shown. What a dissapointment and I am a member of ihg rewards scheme.
Very much 3 star, never 5star. Avoid if you want a nice place....
LizW819 said...
Great hotel, great location.
Travelled on 12/2025
Good points: excellent location, staff, rooms, decor etc. It was Christmas and the hotel was beautifully decorated. Bar was good, served lovely wine and beer. Staff SO good.
Minor criticism: Room 56 was a bit noisy from 06:00. Kitchen noise.
Breakfast good but a bit pricey. Would have liked some roasted tomatoes or ketchup with the cooked breakfast. Otherwise delicious and lovely staff throughout. Would definitely re...
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John K said...
Very nice! I would definitely visit again!
Travelled on 12/2025
The hotel and the staff were great! The room was very comfortable. The food was good too! I would recommend it to family and friends....
eazbee1 said...
Lovely hotel
Travelled on 12/2025
Great location great service fantastic hotel clean and youre guaranteed a great sleep . Breakfast very fresh and tasty with lots of options great family place to stay ....