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Reviews
Tripadvisor Traveller RatingBased on 1778 Reviews
Traveller ReviewsRanked #8 of 350 hotels in Krakow
Traveller Rating
Excellent
1442
Very Good
246
Average
67
Poor
13
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
LizW819 said...
Great hotel, great location.
Travelled on 12/2025
Good points: excellent location, staff, rooms, decor etc. It was Christmas and the hotel was beautifully decorated. Bar was good, served lovely wine and beer. Staff SO good.
Minor criticism: Room 56 was a bit noisy from 06:00. Kitchen noise.
Breakfast good but a bit pricey. Would have liked some roasted tomatoes or ketchup with the cooked breakfast. Otherwise delicious and lovely staff throughout. Would definitely re...
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John K said...
Very nice! I would definitely visit again!
Travelled on 12/2025
The hotel and the staff were great! The room was very comfortable. The food was good too! I would recommend it to family and friends....
eazbee1 said...
Lovely hotel
Travelled on 12/2025
Great location great service fantastic hotel clean and youre guaranteed a great sleep . Breakfast very fresh and tasty with lots of options great family place to stay ....
JANIK75 said...
As usual best choise
Travelled on 12/2025
Its my 7 time in this hotel.
Room was perfect.
Breakfast was better in my previous visits.
Location number1.Not crowded.has parking.
Just amasing...
Musselburgh M said...
Below average room
Travelled on 12/2025
Very disappointing stay at Krakow IHG. Room was freezing cold when we checked in, all heaters had been turned off (in December). Could hear people and traffic noise outside (was first floor room facing the street). At around 6am awoken by bins being emptied. Carpet in room had lots of stains. As a Diamond Elite IHG member this was apparently an upgraded room. I wouldnt like to see a regular room! Only positive was l...
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