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Reviews
Tripadvisor Traveller RatingBased on 77 Reviews
Traveller ReviewsRanked #126 of 351 hotels in Krakow
Traveller Rating
Excellent
57
Very Good
11
Average
3
Poor
4
Terrible
2
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
emjane88 said...
Nice hotel
Travelled on 03/2026
Three night stay in Krakow booked via Jet 2 city breaks
Checked in with ease the hotel is clean with a classic feel
We had a standard room which did us but it was small. The bathroom again small but had a powerful shower and amenities that you would expect shower gel, soap, water, tea and coffee making facilities and a smart tv. The bed was on the hard side and the pillow was like a flat pancake.
The staff were...
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Graham_safc said...
Second visit, not as good as the first.
Travelled on 01/2026
Our 2nd visit within 4 months, wasn't quite as good this time round. First time we had a Superior room, this time we had a Standard room and the differences are stark. The bed was small & uncomfortable and as i noted on my first review the pillows are horrible. The air con was noisy & tricky to get correct, as its winter i wanted the room at 20c and couldn't quite decide if heating or cooling was the way to go, ended...
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sharon b said...
Excellent hotel, lovely friendly staff.
Travelled on 12/2025
Well....beautiful clean hotel, lovely friendly staff, rooms are very high standard and I have to say the beds are the best I've ever slept in while away from home. Constant hot water. Lovely clean showers and toilets. Smart T.v, Internet very strong.
Breakfast room Lovely and roomy, I have a disability walker and plenty of room to manoeuvre about. Great location, for restraint, bars and the big Christmas market less...
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Alicja P said...
Great Stay and Amazing Service!
Travelled on 11/2025
We had a great stay at this hotel! The room was really nice and a very good size. The bed was super comfortable and everything was clean.
The location is perfect you can walk everywhere, all the main places are close by.
Breakfast was delicious every day, freshly made to order, and there was also a buffet. The staff were extremely friendly, especially the blonde girl who served breakfast. When she found out Im al...
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Inspire08565716886 said...
Weekend away
Travelled on 11/2025
Amazing. Perfect for us couple. The room was the perfect size for us and definitely with the money. Would definitely recommend and come back.The shower was the perfect size and it even had heated floor in the bathroom! The bed was very comfy and the pillows were comfy too.
Were very pleased.
We didnt have to walk that far from the hotel to the main square either think it took us 10 minutes in total which is perfe...
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