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Reviews
Tripadvisor Traveller RatingBased on 1047 Reviews
Traveller ReviewsRanked #79 of 350 hotels in Krakow
Traveller Rating
Excellent
625
Very Good
245
Average
100
Poor
39
Terrible
38
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Wander61592697002 said...
Absolutely gorgeous hotel
Travelled on 11/2025
Went for my girlfriends birthday. Reception staff extremely helpful via email in organsing a particular suite I wanted and trips to Auschwitz and the salt mines. Both essential things to do btw.
We also had a dental emergency the night before we flew out. I emailed the hotel to ask about dentists in Krakow and when we landed the next morning an appointment had been made fot that day! Amazing!!
The hotel is gorgeous. ...
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Andywheel said...
A few days break
Travelled on 10/2025
First time visiting Krakow and we were glad we chose this hotel. The location is near the old town and only a stones throw from the main square with all its bars and restaurants.
The room we had was very large with a fridge and drinks available, at a cost. It was nicely decorated with a mix of nouvelle design along with antique furniture which gave the room a very pleasant ambiance. We were located on the 5th floor ...
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Anand_A03 said...
A hotel full of character and very unusual. Nice to stay here.
Travelled on 09/2025
A beautiful high standard hotel located literally off the main square. Our room was large, clean and very comfortable with all the amenities we required. The breakfast was amazing, plentiful and a variety of options. I must give special mention to two of the lovely ladies who served us there. They are Patricija and Sofiya. Both were so naturally friendly and welcoming. They were delighted to see us every morning.
T...
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Curious25291827263 said...
Too noisy! Rude staff
Travelled on 09/2025
Rude staff and noisy hotel ! Wont be back!
Business trip with many of my colleagues complaining about the noises coming from other rooms! Some not appropriate!
Staff is not very nice and doesnt say hi or talk to you. Bar service wasnt friendly....
So here is our overall experience at Hotel Stary in Krakow.
Hotel Stary in Krakow was one of the worst hotel experiences ive ever had. From the very first night it was impossible to get any rest. The walls are paper thin. Not only did we hear constant noise from drunk guests on a wedding happening inside the hotel walls and hallway and other rooms, but also the extremely inappropriate and graphic sounds of people en...
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