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Reviews
Tripadvisor Traveller RatingBased on 966 Reviews
Traveller ReviewsRanked #54 of 350 hotels in Krakow
Traveller Rating
Excellent
717
Very Good
203
Average
28
Poor
9
Terrible
9
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sharonperry said...
Amazing hotel in krakow
Travelled on 12/2025
Couldnt review 5 but if I could I would have reviewed 10 was amazing clean and tidy rooms with plenty of tea and coffee available nothing was to much trouble . Breakfast was fresh and plentiful every day , staff were pleasant and would do anything to accommodate would recommend to anyone...
104lizr said...
Good hotel great location
Travelled on 12/2025
Lovely hotel very well located for main square, castle and shops and restaurants, all within walking distance. Staff were very friendly, bar was good and a great choice at breakfast. Only downside was our twin room was very small with no drawer space....
Neil H said...
Great hotel
Travelled on 11/2025
Absolutely loved this hotel, very discreet from the street you'd hardly notice it but inside is lovely stylish and welcoming. Hotel feels premium. Every staff member so friendly and speaking English expertly, small bar is lovely and cosy serving a small selection of very nice meals. We intended to eat in town more but because it was so convenient, good quality and reasonably priced we ate at the hotel more than we at...
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tbaginski said...
Disappointing hotel
Travelled on 10/2025
So disappointing, staying at this hotel. My Daughter and I stayed at the Leonardo Hotel Old Town Krakow. Our room was a twin, but so small it was impossible to move around without banging into each other. I had emailed the hotel in advance to inform them that it was for my Daughter's birthday and could we have a nice room. When I opened the door of our room, my heart sank as it was so small, I asked for a room change...
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Bridget P said...
Almost perfect
Travelled on 09/2025
The location for sightseeing is perfect. Easy walking distance of most places. The room was lovely with very hot water from the shower. The decor is lovely. The outside terrace is glorious. Two quibbles, one is I was surprised that a 66 year old was expected to carry suitcase up stairs behind a young male member of staff. Secondly the communication between reception and restaurant could be better. I booked breakfast ...
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