Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 953 Reviews
Traveller ReviewsRanked #53 of 342 hotels in Krakow
Traveller Rating
Excellent
710
Very Good
198
Average
28
Poor
9
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Julie G said...
Krakow
Travelled on 07/2025
Location perfect and every trip we booked was able to pick up at the door. The lovely reception staff arranged a breakfast pack as we had an excursion before breakfast started. All the staff were very helpful in recommending places to eat locally to experience a true polish meals. Couldnt fault breakfast all freshly prepared and plentiful. Rooms were comfortable and very clean. The tram does make a little bit of noi...
Read more
Emma C said...
A not so great sleep. Nice hotel.
Travelled on 06/2025
Nice hotel, noise from the trams untill around 11pm and starting again around 4am. Beds very rock solid and small sizing. Shower low pressure. Not as good as our previous Leonardo chain visits....
michellerD3093GI said...
Lovely , clean , great location , good food
Travelled on 06/2025
Really lovely clean hotel, lovely helpful staff. The foid and drinks we had were excellent. Great location for the Main Square and pick up points. Comfortable beds, very soft fluffy pillow's. Room quite warm despite having the temperature turned as low as possible and the fan system on full, I didn't use the duvet all week as too warm, but I do find all hotel rooms too warm anyway. My only real bugbear was that t...
Read more
Liz P said...
Lovely but disappointing breakfast
Travelled on 05/2025
The location is ok. Picknup and drop off easily done. It is a 15 minute walk into the square , Jewish quarter is further. If you do a city break then you expect to do some walking. Location is OK. The rooms were small but very clean and sufficient . The breakfast though, wasn't great it was a buffet. Nothing was fresh cooked unless you wanted to make yourself waffles. There were fried eggs that were made at the beg...
Read more
Zx63 said...
Perfect for able bodied and disabled people
Travelled on 05/2025
Perfect hotel for the disabled person easy access to the hotel and the room with extra wide doors for wheelchair access
Bathroom is a wet room with shower seat and plenty of handles
Lift access to all floors Resteraunt provides good buffet food only difficulty is accessing the bar as two steps to enter
Location of the hotel perfect in the Old Town of Krakow most attractions within easy walking distance from the hotel...
Read more