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Reviews
Tripadvisor Traveller RatingBased on 883 Reviews
Traveller ReviewsRanked #130 of 353 hotels in Krakow
Traveller Rating
Excellent
375
Very Good
325
Average
103
Poor
33
Terrible
48
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jill D said...
Looked nothing like it shows you in the pictures. Dirty, safe didn't work, tv didn't work. Couldn't leave the windows open when
Travelled on 05/2026
Very disappointed.Dirty, rundown, not mobility friendly. Couldn't sleep for trains and people coming in and out. Street cleaning machine at 3am. Shower door off hinges, broken bin, safe not working,tv not working, general maintenance not good....
Eilidh M said...
Worst hotel weve visited
Travelled on 07/2025
Honestly the worst hotel weve stayed in so far.
Location was good in terms of walking - near to the city centre/food spots etc.
however, the hotel is next to a train line which was noisy and did keep us awake. The hotel unfortunately was surrounded by graffiti and in a rather run down area that didnt feel the safest.
The hotel itself was also rather run down, definitely in need of some fresh paint and a new car...
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paulmB6199OX said...
Dirty Leonne!
Travelled on 05/2026
This property is filthy dirty & worse than the worst youth hostel experience!
Entering the front door you are met with the stench of fried food (possibly fish) that permeates the whole building!
The filthy heavily stained carpets lead up the dirty staircase to various dirty rubbish bag & dirty linen bags piled about the corridors, left for days on end (we endured 3 nights),
Its an old building that could be beautifu...
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Anne F said...
Great location
Travelled on 04/2026
Great location. Just off main street and 10 minutes walk to excellent restaurants.
Julia on reception was very friendly, always had a smile and she was really helpful. It could be excellent but it needs the hallways painted and it needs new carpets and more attention to detail. The lower floor is in really shabby condition but on the plus side there was new carpet down there waiting to be fitted.
Our room was tidy a...
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PALMOAUTO said...
Leone ApartHotel
Travelled on 04/2026
On arrival to this hotel the location and surrounding buildings attached were very run down and full of graffiti which doesnt look very welcoming at all. The first thing you see on opening the front door to the hotel is STAIRSleading to a very small reception area at the bottom of more STAIRS!
The hotel receptionists were ok but not very welcoming or friendly. We asked about breakfast and was told they dont pro...
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