Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 886 Reviews
Traveller ReviewsRanked #133 of 353 hotels in Krakow
Traveller Rating
Excellent
375
Very Good
325
Average
103
Poor
34
Terrible
49
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
drumellan said...
Stay somewhere else
Travelled on 05/2026
Definitely not 3*. The hotel is very run down. Dirty carpets not cleaned or hoovered found a pin lying along with other dirt on arrival. Rooms very hot needs a/c unit. When windows are open the noise from the street and the train lines is torture. They said that they provide ear plugs on request but when I asked they didnt have any. You have to ask for room cleaning & towels to be changed. Shower was a deat...
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Rosemary H said...
Terrible aparhotel
Travelled on 05/2026
Worst hotel Ive been to,the window was off its hinges, the shower door was off its hinges, the mattress was heavily stained an the carpets were filthy and a trip hazard,graffiti outside run down buildings, the only good things I can say about it was the staff were friendly an it was close to the square....
Jill D said...
Looked nothing like it shows you in the pictures. Dirty, safe didn't work, tv didn't work. Couldn't leave the windows open when
Travelled on 05/2026
Very disappointed.Dirty, rundown, not mobility friendly. Couldn't sleep for trains and people coming in and out. Street cleaning machine at 3am. Shower door off hinges, broken bin, safe not working,tv not working, general maintenance not good....
Eilidh M said...
Worst hotel weve visited
Travelled on 07/2025
Honestly the worst hotel weve stayed in so far.
Location was good in terms of walking - near to the city centre/food spots etc.
however, the hotel is next to a train line which was noisy and did keep us awake. The hotel unfortunately was surrounded by graffiti and in a rather run down area that didnt feel the safest.
The hotel itself was also rather run down, definitely in need of some fresh paint and a new car...
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paulmB6199OX said...
Dirty Leonne!
Travelled on 05/2026
This property is filthy dirty & worse than the worst youth hostel experience!
Entering the front door you are met with the stench of fried food (possibly fish) that permeates the whole building!
The filthy heavily stained carpets lead up the dirty staircase to various dirty rubbish bag & dirty linen bags piled about the corridors, left for days on end (we endured 3 nights),
Its an old building that could be beautifu...
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