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Reviews
Tripadvisor Traveller RatingBased on 877 Reviews
Traveller ReviewsRanked #128 of 351 hotels in Krakow
Traveller Rating
Excellent
374
Very Good
325
Average
101
Poor
32
Terrible
45
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Eileen P said...
Lovely place to say.
Travelled on 02/2026
The room was clean, tidy and warm. The staff were helpful, polite and we were always greeted with a smile. We would recommend to others....
Simon C said...
Very nice
Travelled on 02/2026
We arrived at the leone Aparthotel at 9pm , with nobody on reception which caused up a bit of grief for twenty minutes until we found a working phone number. And then a lovely young lady arrived to sort us out, she was sorting out a problem at the sister hotel. But after this our reception was manned 24/7, it's a very nice hotel but breakfast is not served downstairs you have to walk to the other hotel. But don't l...
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sleep_deprivate said...
Terrible
Travelled on 01/2026
Well to be fair I will start with the positives (there werent many)
*There is a tram stop right at the top of the street, its only a 15 minute walk or 2 stops on the tram from the main square.
*The room was clean
*The breakfast was good quality and had good variation.
Thats it for positives.
Negatives.
We arrived and the 24hr reception had been abandoned, there was another guest there who had been trying to find...
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raCh3lELL3n said...
Recent couple stay - January
Travelled on 01/2026
You pay for what you get but overall happy with our stay.
Positives:
-Room was always warm
- Bed was comfortable enough
-looks like its on a dogey street but dont let that put you off as its really close to the square and we had no issues
-Staff were always at reception even though they were not the friendliest front of house they were there If needed
-never heard any guests in the other rooms
Negatives:
...
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Jordan M said...
3 star but not terrible
Travelled on 12/2025
The pictures are very generous. This is a 3 star accommodation. Generally clean enough. Dated. Bathroom a bit smelly. Room was always warm & bed was comfortable enough....