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Reviews
Tripadvisor Traveller RatingBased on 39 Reviews
Traveller ReviewsRanked #197 of 350 hotels in Krakow
Traveller Rating
Excellent
16
Very Good
9
Average
8
Poor
1
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Eleh123 said...
Great location. Only average hotel
Travelled on 12/2025
The hotel is in an excellent location for the market square
The room is very nice however the air con does not work. I chose the hotel for this reason as I like a cold room to sleep in. The temp never dropped below 22 degrees the whole time and when I came back at the end of the day had risen to 26 degrees and I had to open the windows to cool the room down!
The biggest issue was asking for replacements and being to...
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corinet141 said...
Very nice hotel
Travelled on 05/2025
Very nice hotel, in an old building, but completely modernized and the rooms are fully equipped. The room was spacious and equipped with good beds, air conditioning, and a nice bathroom with a perfect shower. The staff was extremely friendly. There was an extensive and good breakfast buffet. To get from the front door to the reception, or back to the front door, you must climb a flight of stairs from 1 floor. Within ...
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ddbxl2015 said...
Disappointing experience
Travelled on 11/2024
Disappointing experience. There was a glitch with booking.com so I called to check if they had a reservation for me. I was told they had a booking for a family member but not in my name. They recommended another hotel where I eventually stayed.
They then reported me to booking.com as a "no-show" and I was charged for the room even though I had received no confirmation of booking. I have been unable to get a refund. ...
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david g said...
10/10 place to stay.
Travelled on 12/2024
Great central place to stay, staff go out there way to help you.Rooms are spaceous and clean (28).we took breakfast and nanged something different every day. Would definitely come back here to stay. Lift us avaliable to all floors,24 hour reception as well....
dmccrann said...
Average hotel close to Old Town
Travelled on 08/2024
We stayed here on the first leg of our Europe trip. I rate it a 3 because it was perfectly average. Not above average by any means, but also acceptable standards. The staff did not go above and beyond to assist with anything, nor were they terrible either. We arrived in the middle of the day and were unable to check in, and were left to keep our bags at reception for several hours since we didnt have a room. A big ...
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