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Reviews
Tripadvisor Traveller RatingBased on 2104 Reviews
Traveller ReviewsRanked #50 of 342 hotels in Krakow
Traveller Rating
Excellent
1160
Very Good
725
Average
159
Poor
38
Terrible
23
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Freybon said...
Great hotel, great location and price though disabled accessibility not ideal and concerns regarding lower level toilet
Travelled on 07/2025
We were really impressed with this hotel. The room was not the largest though the bed was comfortable, the shower was good (though a little high to step in to over the bath) and the shower gel/hand washes smelled lovely! We had the room refreshed once during our stay and we were really impressed with how much the housekeeper did, changing the beds, fresh towels, clean bins and a wipe around - over all the cleanlines...
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RayJulie2013 said...
A great hotel in lovely spot along side the River
Travelled on 05/2025
Thank you for a lovely 3 night stay. All the staff we spoke to were very friendly and helpful. Buffet style breakfast with excellent quality and choice to choose from, and the restaurant food was delicious on the evening. Lovely drinks at the bar, highly recommend the Campari Spritz. Rooms are very nice and comfortable with tea and coffee making facilities, fridge and safe. Another nice touch are the glass carafes i...
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Meander183618 said...
Creepy naked men and staff did not care
Travelled on 07/2025
Lovely hotel with amazing food and very clean. Normally that's all I want when I go on holiday but this was different. Location perfect but if you are staying here with family all I can suggest is to stay well clear of the pool/sauna area.two consecutive nights we walked into naked men in sauna. As a family we were disgusted. If this is allowed it should definitely be separate for men and women. Disgusting to se...
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Louise R said...
Highly recommended Hotel
Travelled on 07/2025
Fabulous hotel, very welcoming and we were very lucky to get into our room early on arrival. Room was perfect size, shower great, although if you need a good hairdryer take your own as it isnt very powerful if you have long hair. Breakfast was great so much selection for all nationalities, and will go out of way to ensure you have what you need. Sauna and steam room were great and always hot! And some go in naked s...
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lynnmulligan said...
Competive price, convenient location. Clean and friendly.
Travelled on 07/2025
Large corporate hotel. Rooms were clean and freshly decorated. Staff were helpful and breakfast was excellent. It was very reasonably priced....