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Reviews
Tripadvisor Traveller RatingBased on 1445 Reviews
Traveller ReviewsRanked #115 of 351 hotels in Krakow
Traveller Rating
Excellent
473
Very Good
651
Average
215
Poor
72
Terrible
34
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Northernlass77 said...
Hotel Rezydent - excellent location for a trip to Krakow
Travelled on 03/2026
The hotel was a half hour drive from the airport and is in a pedestrianised area, but it was a short walk from our drop off point to the hotel. Some better signage would help to identify the entrance to the hotel. Check in was easy and we were escorted to our room by a member of staff. Our room didnt have a lift to it and was up two flights of stairs, this was ok for us but may not be suitable for other people. The ...
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FarAway56882177016 said...
Poor wont be back
Travelled on 03/2026
The pictures of the website do not match the experience. Rooms are basic and cold . Not comfortable. A lot of stairs No lifts . Rude staff at reception. Lack of professionalism...
Michael C said...
Avoid if you have no issue with the following
Travelled on 03/2026
Two gentlemen on reception unwelcoming in terms of demeanour. Bags not taken up to room upon arrival. Dirty carpet in the lift. Peeling wallpaper in corridor. Huge pile of laundry strewn about the corridors on both days. Lampshade had disconcerting food stain. No English TV channels (even upon request) Only two small pillows provided, the other without pillow cover and dirty looking.
No hot water in shower on first d...
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W9269YLrichardb said...
Terrible place
Travelled on 03/2026
This hotel is by far the worst hotel we've stayed in. This was our first visit to Krakow and was really looking forward to it.
Upon arrival we was greeted by 2 gentleman who wasn't very greeting.
We was given room 34 and was told we'd be shown to our room by one of the gentleman. We was shown to the lift.
Once we arrived in the room we was shocked on how dated it looked but we knew it was a old building so that di...
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OnAir53768670302 said...
Very central!
Travelled on 01/2026
Location is excellent. Staff are reasonably friendly and unbothersome. Room was exactly as showed in photos. Good value, well cleaned. Breakfast is very basic, so I hardly bothered with it, but it is still relatively cheap so I can't fault it. Would recommend this hotel if you seek central location, privacy and are not bothered by night-life noise. Stay includes discounts to two resteraunts, however I tried neither. ...
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