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Reviews
Tripadvisor Traveller RatingBased on 1412 Reviews
Traveller ReviewsRanked #86 of 351 hotels in Krakow
Traveller Rating
Excellent
761
Very Good
465
Average
134
Poor
32
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Nicola F said...
Trust the reviews: this hotel is a gem and highly recommended
Travelled on 03/2026
We stayed at the hotel for three nights and wanted to recommend it to others, primarily because of it's location (excellent), value for money (excellent) friendliness of the staff (faultless), quality of the breakfast (delicious omelettes, scrambled egg and porridge made to order and breakfast is available until midday). Our room was on the top floor (3rd) and was spacious and clean . I would call out that this hotel...
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dawnbW314EL said...
Wouldnt recommend
Travelled on 03/2026
Very basic and outdated no lift so beware if you in the top floor bar closes at 10 pm
Staff are friendly though
Was told no free shuttle service to airport but advertised on line as being offered
Breakfast is the best thing about this hotel
Wouldnt recommend as found it over priced for where it is and the condition of the hotel...
Makh B said...
Comfort & International communication
Travelled on 03/2026
Comfortable international workers...
janice h said...
Disappointed
Travelled on 02/2026
Location is great but hotel is horrible. Our room was filthy and badly needs a deep clean. Bar staff not vey pleasant at all. Stairs up to the rooms havent seen a vacuum for ages. Not up to jet2 standards...
DundeeF4J said...
Item stolen . be careful of staff
Travelled on 02/2026
Lovely hotel but item stolen off bar table and no cameras were recording according to staff , to me as there is a camera. It would have been a staff member who took it. Manager should check camera 20.55 ish onwards 4/2/26 Just keep your personal items with you at all times.
Otherwise lovely stay....