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Reviews
Tripadvisor Traveller RatingBased on 720 Reviews
Traveller ReviewsRanked #58 of 352 hotels in Krakow
Traveller Rating
Excellent
494
Very Good
142
Average
44
Poor
19
Terrible
21
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
margaretmaryd said...
Zero customer service skills here from staff!
Travelled on 06/2026
The location and the hotel is beautiful and spotlessly clean. The bedroom decor might not be to everyone's taste, but you can see the photos for yourself. We arrived late on Thursday night and the 2 gentlemen at reception were very pleasant and helpful. However, we had a few incidents with other young female members of staff (Breakfast area and outside bar area) who were just extremely rude. We had two separate in...
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Madison H said...
Great hotel!
Travelled on 04/2026
We loved this hotel so much we extended our stay. The rooms are spacious & beautiful. Kamil at the front desk was very helpful and attentive....
921glynisd said...
An interesting and comfortable hotel in a great location
Travelled on 03/2026
This hotel is located just off the main square in central Krakow, within easy walking distance of the local attractions. A beautifully decorated interesting residence. The staff were very helpful and attentive....
Escape39069937401 said...
Great for access
Travelled on 03/2026
Fabulous hotel, central & convenient. Spotless and high quality. 12 noon checkout which was great. Staff very helpful & polite...
Linda E said...
Simply The Best!
Travelled on 02/2026
This is one of the best hotels Ive ever stayed in and Ive done some travelling! We had a fabulous suite on the top floor overlooking the square. It was position A! The staff were fantastic. I cant praise the hotel, its location and staff enough. Thank you so much for a memorable stay....