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Reviews
Tripadvisor Traveller RatingBased on 677 Reviews
Traveller ReviewsRanked #24 of 350 hotels in Krakow
Traveller Rating
Excellent
554
Very Good
88
Average
15
Poor
15
Terrible
6
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Denise R said...
6 Experience
Travelled on 03/2026
6 around, excellent service, helpful and friendly Staff, 6 for cleanliness, amazing food and drink , the pool and spa area is amazing too , very relaxing,
Highly recommended for anyone , also 1 mintue walk to the old town main square....
Explore57457235595 said...
Fantastic hotel, great location - we couldn't ask for more!
Travelled on 02/2026
Absolutely amazing hotel. About a 5-min walk to the main square so you can plan all your trips on foot and there is so much to see so take comfy shoes!
The hotel staff were fantastic and very friendly. Check in was easy. We requested a quiet room as the hotel was on a busy street and we go exactly that. The room had air con, a mini bar, iron/board, hairdryer, umbrella, dressing gown and slippers (if you want to ...
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romanschelling said...
Short business meeting in Krakow
Travelled on 02/2026
Check in was far too slow. Room nice and clean. Breakfast good but the quality of the coffee made by the machine was not good at all. Please order coffee from the staff, much better.
The meeting rooms and the DDR are excellent as well the lunch on the terasse....
Iammark1971 said...
STUNNING HOTEL perfect
Travelled on 02/2026
This hotel is absolutely perfect, I have not one bad comment to say, staff are brilliant, rooms are stunning and spotless, spa area is stunning. Breakfast was perfect. Cant say enough good things about it. Location could not be better as you are right in the center of everything....
Millie R said...
The best stay
Travelled on 02/2026
Amazing hotel, went above and beyond for my 18th birthday. Room was amazing and spacious and beds were extremely comfortable. Very close to the center (1 minute walk) but also felt very safe and secure....