Tusan Beach Resort

Having never been to Kusadasi before but been to Turkey, wasn't surprised with the weather or the friendly people. Arrived at the hotel, bit of confusion with our rooms BUT this isn't a negative as the rooms we got were very good and on the top floor with panoramic see views. Cleaned daily by a very chirpy lady. Breakfast, dinner and evening meals were good with a varied choice of meals to suit all. Poolside snack bar also very good. Not a long trip to the centre of town where you find the usual hustle and bustle but not in your face. Highly recommend cant fault it.

Its definately not a 5* hotel. Its a nice 3 star though. Things that you would expect from a five star hotel, they don't have. Pillows are awful for starters and the staff are pretty grumpy. We arrived in the evening and were surprised to see that there was a £14 charge for the safe. Not one other 5 star hotel we've stayed in has asked for money. This was mentioned on the website I just missed it and didn't know the price until arrival. I feel its just unecessary moneymaking. We were given a scrappy bit of paper about mealtimes and shown the lift. One pillow each on the beds so we asked reception for more. over an hour later there is a knock at the door and the porter hands over 1 silky decorative sofa cushion - whats that about? The shower - it needed a good limescale remover - only the middle part of the shower worked which means we were jet washed each night soaking the bathroom floor. Beach towels were large hand towels, wished we'd taken our own now. Don't try to be 5 star without the quality of one. Hanging space for a family clothes is poor, about 12 inch hanging space and the rest were shelves. We had 2 singles beds in our room for our son which were different heights so pretty silly leaving another bed in the room, they didn't remove the coffee table so space was very limited. The beach was lovely, shallow clear water with the odd rock of two but soft sand underfoot. Really enjoyed our beach days, the pool was too full on with loud music, not our type of relaxing holiday im afraid. Drinks are poor. Choice of beer wine, rum whisky, gin vodka but all locally sourced. everything else had a charge! Cocktails: they do 6 I think which were a mixture of above just with an added grenadine colour. hence they all tasted the same, just depends what colour you fancied. There are serious knife and fork rations going on in this hotel. IF you manage to find a table with no cutlery laid out on it you are not allowed to use it basically. why make holiday makers sit inside for their dinner because the waiters can't be bothered to wait on more tables? It was definately hard work at mealtimes, not a relaxing time. This again is not a 5 star service. The pool bar snack bar which serves lovely pizzas needs renovating, its pretty grotty to be fair. The bar looks more like a derelict shed than a bar, again serving beer wine or fake soft drinks by miserable staff. Dont expect to get an icecream before 2.30, even at 2.20... there are 6 to chose from but normally only 3 in stock. Food was nicely laid out, good selection if you are not a fussy eater. lovely salads and casserole meats. they had a hot plate chef carving different meats of kebabs most nights, I enjoyed the selection for breakfast. lots of choice and lovely fruits. All of this said, its a cheap holiday, if you want to pay for 5 star then its definately double the price. Just don't be fooled into thinking its 5 star as its most certainly not. Lighten up staff - people are here to enjoy ourselves, would we be back? No.