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Reviews
Tripadvisor Traveller RatingBased on 3528 Reviews
Traveller ReviewsRanked #60 of 280 hotels in Las Vegas
Traveller Rating
Excellent
1657
Very Good
1158
Average
352
Poor
162
Terrible
199
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
dana d said...
Beware of the high pressure Resort club sales presentations.
Travelled on 03/2024
Listed as "resort" Pros gated entry, stove, dishwasher, fullsize frig, washer/dryer, pool/hottubs cafe staff friendly food flavor average. Cons: LOTS of noise from outside/other rooms, no elev, BEWARE Vac Club sales presentation. Do your homework and checkout ALL the complaints, lawsuits and horrible BBB rating....
vlee88ca said...
Poor mgmt to deal with and no follow-up at all as promised.
Travelled on 03/2024
Mgmt avoided the complaint I have put in. No mgr replied to as promised and after four phone calls including one go general mgr. I realized they will not return my calls or email back. Will not deal with this company ever again....
tpartington65 said...
Wonderful visit for kids
Travelled on 03/2024
This resort is well managed and staff was responsive to our requests. The check in process was abominable unfortunately which soured our stay plus some things were not working upon arrival which were quickly replaced. The pool was located for perfect access for our grandkids and BBQ was excellent for a large group. The shuttle service on site is handy. ...
crythom38 said...
Very nice room and staff
Travelled on 03/2024
The room was very nice and close to all the attractions we were wanting. Was kinda disappointed in fees added that wasn't explained when I got back home. When I tries calling I got someone I couldn't understand. Probably won't go back there again. Too many other places to stay that are also nice...
Tabitha S said...
Disgusted at the pathetic customer service.
Travelled on 03/2024
Location is great. Service is absolutely bar none the worst. I've never been so angry at a staff as I have been here. All I wanted was bottled water. Just two. One for myself and one for my husband. There is no bottled water in the rooms. No water in the vending machines. My husband walked to 4 different building to find zero bottled water. He came back to the room. Called the front desk and she told him he cou...
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