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Reviews
Tripadvisor Traveller RatingBased on 3651 Reviews
Traveller ReviewsRanked #54 of 287 hotels in Las Vegas
Traveller Rating
Excellent
1718
Very Good
1184
Average
364
Poor
171
Terrible
215
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mary D said...
Never again
Travelled on 06/2025
Communication from staff is nonexistent. They show no compassion for concerns. We were locked out of our room because they didnt tell us at check in about a resort fee we had to pay. They called the room phone while we were out (instead of my cell) and left a msg. ...
rony384 said...
Good Location, Average Accomodation
Travelled on 06/2025
Very good location but only average when it came to the room itself, clean but a bit dated considering that it's not that long ago it was built....
raymondsT4100GQ said...
Another Excellent Stay
Travelled on 05/2025
Love this resort- like a home away from home. Staff is great and very willing to help with anything that comes up. We appreciate being able to cook, BBQ, enjoy our own drinks at the lovely pools. We were here for two weeks and loved every minute of it....
449Sandman said...
Great Room, But Pushy Sales Tactics and Poor Service Ruined the Experience
Travelled on 06/2025
The room itself was fantasticspacious, clean, and well-equipped with two bedrooms, a living area, and a full kitchen including a fridge-freezer, washer, and dryer. The air conditioning worked really well, which was much appreciated in the intense Vegas heat.
Unfortunately, the customer service fell far short. Check-in was disorganized and frustrating. We were directed to one counter where only one staff member was ...
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TomandTraci said...
Great value to be so close to the Sphere and Strip
Travelled on 05/2025
We booked through ticketmaster travel, having purchased tickets to see Kenny Chesney at the Sphere. Our flight from the east coast arrived in LAS early and we arrived at HI-DCR before 9am, assuming our room would not be ready - and it was not, but the front desk staff were so friendly and accommodating, telling us we could leave our bags with the bellman and enjoy the property - that we would get a text when the room...
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