Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2798 Reviews
Traveller ReviewsRanked #123 of 296 hotels in Las Vegas
Traveller Rating
Excellent
1520
Very Good
478
Average
257
Poor
190
Terrible
353
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
SaraTaylorST said...
Absolutely horrific! Terrible experience, will never return.
Travelled on 10/2025
There was no room service the entire time we were at the hotel, we had to call every day to beg for someone to come, and were told room service would need to be requested daily, still they only showed up twice.
The line up for the front desk is always at least 15 min, theres a concierge desk with no line up, but ever being time I went to that desk I was told they couldnt help me and I had to wait in the front des...
Read more
Emily C said...
Modern hotel in a great location
Travelled on 11/2025
Clean, modern rooms with a super fun pool that's heated through winter. Keep in mind that the pool closes at 4pm in November. Love the location near the center of the strip....
Alyona S said...
Unacceptable lack of assistance at check-in no effort made to help us.
Travelled on 11/2025
We checked into The Cosmopolitan expecting good service, but instead got one of the most careless check-in experiences ever. They put us in room 2597 on the 25th floor, which has a terrible view, so we went back to the front desk to ask for help.
I kindly asked the receptionist to check if any other rooms were available or if we could upgrade to a One Bedroom. I specifically said I was willing to pay extra. She didn...
Read more
texmex2 said...
Good location but average at best
Travelled on 11/2025
Meh. Overall experience sums it up. We were there for the F1 weekend. Paid a ton of money for a very average room at best. The balcony with view of the strip and race were the highlight of the stay there. Checkin took 2 hours. The hotel restaurant offerings were adequate but not stellar. Realize it was race weekend but blackjack opening bid tables were $50 per hand. We tried the Momofuko and it was decent. Different...
Read more
Discover19063284194 said...
World Class Service from Officer McIntosh
Travelled on 11/2025
My wife and I went to Cosmopolitan for our wedding anniversary. Everything was world class and I must give a huge shout to Officer McIntosh. She seriously knows the understanding of customer service and did an amazing job helping me....