Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2073 Reviews
Traveller ReviewsRanked #105 of 393 hotels in Lisbon
Traveller Rating
Excellent
914
Very Good
960
Average
140
Poor
31
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Beachwalker1234 said...
Top Notch Service A+++
Travelled on 03/2026
We were assigned this hotel through our travel agent and extremely pleased. The rooms are nice, clean, everything worked properly and there was plenty of hot water at a great pressure. No trickling out of pipes as some places.
The breakfast was included and what a spread! Hot food, fruit, yogurt, numerous sweets (including delicious custard tarts!) and every kind of coffee imaginable.
The best part? AMAZING STAFF! F...
Read more
522gracef said...
If I had to stay more than one night, I wouldve changed hotels.
Travelled on 11/2025
The hotel is older, but the room was clean and the breakfast was good. However, the bed was extremely uncomfortable it felt as though I was sleeping on a hardwood floor. I even had to fold the comforters from the two single beds to create some padding. After spending the entire day walking on cobblestones, you expect to return to a comfortable place to rest, but the hard mattress made it impossible. If I had to sta...
Read more
Jack F said...
Absolutely wonderful!!
Travelled on 10/2025
What an incredibly planned and lovely daily breakfast for your guests Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. Nearby grocery, convenient location We had such a wonderful stay we very highly recommend HF Fenix Garden! ...
Celine M said...
Maria - Lisboa.
Travelled on 09/2025
My husband and myself, stayed at the HF Fenix garden hotel from the 6/9/25 to the 12/9/25. I must say it was a fantastic hotel, right in the centre of all the necessary amenities. The breakfast was excellent. The staff were courteous, helpful and friendly. A special shout out goes to Jose Alvito at the reception and Sergio Nunes in the restaurant. As far as our room was concerned, it was spacious with a good view, cl...
Read more
Bread2011 said...
Great stay
Travelled on 07/2025
Location was ok with easy access to bus stops and metro. Convenient if you need to take the metro Azul line. Room was small. But bedding/mattress, air-conditioning, showers were extremely good. USB ports were available in desk area. We stayed 3 nights and with 2 free bottles of water on day of arrival....