Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2078 Reviews
Traveller ReviewsRanked #111 of 403 hotels in Lisbon
Traveller Rating
Excellent
915
Very Good
961
Average
142
Poor
31
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
guinnessguy17 said...
An excellent base for exploring Lisbon
Travelled on 05/2026
I can say without hesitation that this is one of the better hotels I've stayed at on during my recent travels. It is a well appointed four-star establishment at a fantastic central location, a short metro or taxi ride away from key areas like Chiado and Alfama; thus a perfect spot for tourists hoping to see all that Lisbon has to offer. Our king room was spacious, clean, and quiet, with a large bathroom and a nice ba...
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Beachwalker1234 said...
Top Notch Service A+++
Travelled on 03/2026
We were assigned this hotel through our travel agent and extremely pleased. The rooms are nice, clean, everything worked properly and there was plenty of hot water at a great pressure. No trickling out of pipes as some places.
The breakfast was included and what a spread! Hot food, fruit, yogurt, numerous sweets (including delicious custard tarts!) and every kind of coffee imaginable.
The best part? AMAZING STAFF! F...
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522gracef said...
If I had to stay more than one night, I wouldve changed hotels.
Travelled on 11/2025
The hotel is older, but the room was clean and the breakfast was good. However, the bed was extremely uncomfortable it felt as though I was sleeping on a hardwood floor. I even had to fold the comforters from the two single beds to create some padding. After spending the entire day walking on cobblestones, you expect to return to a comfortable place to rest, but the hard mattress made it impossible. If I had to sta...
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Jack F said...
Absolutely wonderful!!
Travelled on 10/2025
What an incredibly planned and lovely daily breakfast for your guests Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. Nearby grocery, convenient location We had such a wonderful stay we very highly recommend HF Fenix Garden! ...
Celine M said...
Maria - Lisboa.
Travelled on 09/2025
My husband and myself, stayed at the HF Fenix garden hotel from the 6/9/25 to the 12/9/25. I must say it was a fantastic hotel, right in the centre of all the necessary amenities. The breakfast was excellent. The staff were courteous, helpful and friendly. A special shout out goes to Jose Alvito at the reception and Sergio Nunes in the restaurant. As far as our room was concerned, it was spacious with a good view, cl...
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