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Reviews
Tripadvisor Traveller RatingBased on 95 Reviews
Traveller ReviewsRanked #230 of 361 hotels in Lisbon
Traveller Rating
Excellent
61
Very Good
8
Average
10
Poor
6
Terrible
10
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Flash016 said...
A Total Disaster
Travelled on 04/2024
We had an absolutely horrendous experience at this hotel. We were lied to by the front desk who twice advised there would be valet parking available. When we arrived we were told there were no valets in the hotel. However we were advised that on checkout valet assistance would be available. Again they lied to us since none was available. Valet parking is critical at this hotel since there is a massive construction pr...
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Jentyb58 said...
Superb Stay
Travelled on 04/2024
The staff could not have been more helpful! We stayed here 6 nights, not normal for other people, but this was out base for our first trip to Lisbon. The bedroom overlooked the river, so views of in and out of cruise ships. For what was an station with many offices/Monastery, we thought it was excellent....
davidroseagain said...
Misleading information online
Travelled on 04/2024
The hotel is beautiful and although there's a lot of construction going on, I really like the location. It's away from the touristic area and has more of a local feel, which I think is great. I booked a Station Room which hotels.com states is 27 square meters and pictures feature a full size couch. I'm confident the room we were given is smaller than 27sqm and as you can see in the attached picture, cannot fit a full...
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Samuel H said...
Dusty Experienced
Travelled on 03/2024
This trip was lovely and staff very friendly and happy to help with recommendations however the main issue of this establishment is dust and cleanliness. As someone who has allergies to dust this place is not for you! The rooms are dusty, from curtains to the bed to all the surfaces including bedside tables & mirrors. When requested for a further clean I was told it would be done, however it was not as I returned to ...
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tulaci said...
Atmospheric elegance
Travelled on 04/2024
Hotel is part of historic Santa Apolonia Railway station. Easy transport links by metro to airport, or rail or metro to other stations. Buses outside station take you into centre & museums if you don't want to walk. Staff welcoming and friendly. Went for dinner to its restaurant. Cocktail in armchairs at bar with view out to the cruise liner at in riverside just right. Food served and waitering excellent. Room clean ...
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