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Reviews
Tripadvisor Traveller RatingBased on 1184 Reviews
Traveller ReviewsRanked #21 of 400 hotels in Lisbon
Traveller Rating
Excellent
1003
Very Good
88
Average
44
Poor
26
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Esmeralda H said...
Willy and Miguel were wonderful!!
Travelled on 05/2026
Great service! Really kind staff, Miguel really made sure we had the best experience and Willy, who took care of us during our lunch, was wonderful as well. They Made all the changes to our accomodate with our desire for this meal, VERY IMPRESSED even spoke french to make my friend and I comfortable!!...
Kristy G said...
An Elegant Oasis in the Heart of Lisbon
Travelled on 05/2026
Hidden in the heart of Lisbon, The One Palácio da Anunciada is a beautifully restored 16th-century palace that perfectly combines timeless charm with modern luxury. The rooms and suites are elegant, spacious and thoughtfully designed, blending classic Portuguese character with contemporary comfort. The atmosphere throughout the hotel is peaceful and refined, while the central location makes it ideal for exploring the...
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Barbara C said...
Palace Paradise in Lisbon
Travelled on 05/2026
Perfectly located - this hotel was gorgeous. We stayed in a beautiful room overlooking the quiet gardens. Our room was immaculate with every amenity needed. The atmosphere was like being in a Palace! The staff was wonderful. 10 out of 10 for us!...
Ben W said...
Classy, high end, welcoming.
Travelled on 05/2026
What a lovely city. Friendly, walkable (though hilly), lovely food. The One is great, a bit of an oasis, beautifully located. The room (junior suite) was very nicely done with an excellent shower. We ate once at the restaurant - credit to Raquel and Mihaele for spot on service, friendly, personal, perfectly judged, not intrusive at all. Breakfast didnt work so well with the odd à la carte approach but the service wa...
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Eric H said...
Good restaurant
Travelled on 05/2026
Its was very good food and the ambience is very nice....