Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1255 Reviews
Traveller ReviewsRanked #89 of 535 hotels in Madrid
Traveller Rating
Excellent
963
Very Good
180
Average
63
Poor
20
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
LoveYourLife said...
Meh!
Travelled on 10/2024
Location, location, location besides that
Rooms were very dark, staff was ok, rooftop bar
The ones in Barcelona and Miami were sooo much better. Avoid thinking a room with a small balcony. The rooms facing the backyard are much better....
williampH3501PL said...
Different Type of Adult Only Hotel ;)
Travelled on 02/2025
The Were heterosexual friendly sign was the first indication this was a different type of Adult Only Hotel. All the staff being men, well dressed and well moisturised was another. It wasnt what we thought but we had a great time. We even attended a show in the basement club, which mightnt be for the faint hearted. The roof top pool also not for the faint hearted in February....
Amy K said...
Everything about our stay was wonderful! We highly recommend this hotel!
Travelled on 12/2024
Everything about our stay here was amazing! The rooms were comfortable and generously sized. The breakfast was always fresh, delicious, and offered many choices, making it a good deal to purchase/add to your stay. The roof bar was nice and had a great view of parts of the city. We were there in winter so couldn't take advantage of the pool, but it looked clean and I would recommend when in season. The staff were al...
Read more
Michael C said...
Axel Madrid lives up to the chains inclusive and welcoming brand
Travelled on 12/2024
Ive stayed at numerous Axel Hotel properties, and I was delighted to count on Axel Madrid as my home base during my recent travels to Madrid. The concept of the Axel chain means that I know Ill be welcomed and comfortable at any location, and I felt that in Madrid. The property is chic and stylish, and the rooms are extremely comfortable. The rooftop bar is a great addition. Above all, the staff was exceptionally w...
Read more
davidmJ1803NH said...
Hotel Axel best option in Madrid =)
Travelled on 11/2024
Staying at Hotel Axel was one of the best decisions we made. The hotel is super nice, the service is special and very personalized, there was very good communication with the staff from the moment we made the reservation. We were greeted by Roger who personally made sure our check-in process was incredible with a couple of surprises that made our arrival even more special. Additionally, we opted for the buffet breakf...
Read more