Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1652 Reviews
Traveller ReviewsRanked #38 of 571 hotels in Madrid
Traveller Rating
Excellent
1341
Very Good
236
Average
42
Poor
17
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
drfrankg said...
June 2026 visit
Travelled on 06/2026
great location for us as lovely neighbourhood close to Chamberà and easy walk into Justicias/Chamberi etc
clean rooms if a little small but still unsure how it can be labelled 5* given the lack of facilities - big beds with so-so bedding and poor A/C when used with ambient lighting from all the USBs/TV/AC that was so bright it had to be taped over to darken the room!
good hotel for a few days max but not remarkable i...
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mahmfamtravel said...
Wonderful Stay for First Time in Spain
Travelled on 06/2026
Its our first time in Spain and with a larger family it was very challenging to find a room setup that offered privacy but also connection so wed be able to be with the kids and ensure they were ok. This hotel offered 3 rooms connected by a corridor which was entirely safe and still gave our family of six each their own space to sleep, shower and hang out.
From the moment we walked in the bell hop and reception we...
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theochariskotsinonos said...
An Excellent Stay with great hospitality
Travelled on 06/2026
An Excellent Stay with great hospitality, personnel very polite ,willing to help and assist in any request or difficulty....
Odyssey61536131900 said...
Just a perfect stay in Madrid!
Travelled on 05/2026
I chose this hotel for my daughter and I to stay, its situated in a lovely safe neighbourhood. The hotel was perfect, welcoming, always willing to help and made us feel so comfortable! Our room we booked was the empress room with a terrace! The room was exceptionally clean, so quiet, air con was perfect and the bed and pillows were sooo comfy! Teh breakfast was delicious, a great selection & all staff so friendly. W...
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Monde2022 said...
Amazing! Would stay again
Travelled on 04/2026
Amazing really kind staff. Super clean and comfy rooms. The location was great as was the breakfast! The popcorn in the lobby was a nice touch....