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Reviews
Tripadvisor Traveller RatingBased on 70 Reviews
Traveller ReviewsRanked #222 of 550 hotels in Madrid
Traveller Rating
Excellent
55
Very Good
7
Average
4
Poor
2
Terrible
2
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ToughRalph said...
Beautiful and Comfortable Hotel for Madrid Holiday
Travelled on 10/2025
We selected Hotel Casa de las Artes through Chase Sapphire The Edit benefits. We were happy to be here. The hotel itself is beautiful and conveniently located, yet a bit out of the center of tourist crowds. Our room was clean, comfortable, and had a touch of luxury. With The Edit benefit we enjoyed a delicious breakfast each morning, and a nice bottle of wine and desserts one night. The hotel restaurant is a...
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Adelina M said...
Very happy
Travelled on 10/2025
Beautiful hotel, very accommodating and professional staff. Great room rooms with lots of space. Perfect location for visiting all the sites....
Daniel K said...
Hotel needs management attention due to shortcomings
Travelled on 09/2025
I expected more as this establishment is on American Express hotel collection. We waited 30 minutes or so at check in due to their check in process with other people also sitting or standing in cramped entry area. Uncertain if we received an upgrade room as offered if available, but our room was small, with limited or no clothing drawers or closets. We faced the front of hotel on the lowest floor, so street noise kep...
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Mariana_bp84 said...
A MUSEUM/ ART GALLERY MUST LUXURY experience in the heart of Madrid
Travelled on 09/2025
I travel the world for work, but while I'm doing business I always seek for spaces that elevate my hospitality experience. And I do have a thing for design hotels. As Spain's fast moving capital, Madrid offers a wide variety of options. But not all of them rise up to luxury, exclusive and memorable.
Melia Casa de Las Artes is Madrid is the epitome of all what Madrid is. A historic building with Picasso art, salmon...
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Sean H said...
Lives up to good reviews
Travelled on 09/2025
Pros- excellent location to visit the city, friendly and attentive staff, comfortable room with nice towels, toiletries, fabulous breakfast
Cons- was looking forward to pool but its in a very central public location
Highly recommend this hotel!...